40 Front Desk Associate Jobs in Lexington, KY
Proof Fitness Holdings LLC is Hiring a Front Desk Associate Near Lexington, KY
Essential Duties and Responsibilities:
- Greet each member and guest promptly, enthusiastically and with a smile to create a friendly positive entrance into the club
- Greet all incoming guests and say "Good-bye" to all outgoing guests
- Check each member in using the proper check-in procedures
- Monitor check-ins to identify delinquent accounts and follow the proper procedure in the event of a delinquency
- Register all guests into the club using proper registration procedures
- Ensure that guests and appointments are directed to the appropriate fitness consultant in a prompt, professional manner
- Answer phone by the third ring in a professional, courteous and enthusiastic manner using the proper phone greeting
- Address caller's requests and/or take appropriate messages
- Register all telephone inquiries in the TI register in the Master Production Binder and transfer the call to the appropriate Fitness Consultant
- Respond immediately to requests, inquiries and concerns
- Maintain neat appearance and wear proper uniform attire with nametag while on duty
- Distribute towels and other materials as needed
- Process all purchases on the Point of Sale System
- Perform End of Shift and End of Day processing
- Promote and sell merchandise
- Restock items and keep coolers and food displays looking full
- Assess and keep front desk, retail, drink, supplement display and surrounding areas orderly and clean
- Follow proper opening and closing procedures
- Log all maintenance concerns as identified
- Notify management of incidents that require incident reports
- Work when scheduled and adhere to company attendance policies
- Attend all staff meetings as directed
- Perform other duties as directed by management
Required Knowledge, Skills and Abilities
- Generate, maintain and demonstrate a friendly, enthusiastic, and positive attitude
- Understanding of basic cash procedures
- Ability to handle challenging customer issues with patience, tact and professionalism
- Must have a high level of professionalism, honesty, integrity and work ethic
- Exhibit a superior sense of customer service at all times
- Willingness to work flexible hours
- Minimum of six months related experience
- Excellent communication and customer service skills are required
- Understanding of basic cash procedures is required
- Basic computer skills are required
- Current CPR certification and basic first aid training within 60 days of hire
- Position duties require standing for long periods of time, daily walking, sitting, lifting, bending, squatting and reaching.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to read and interpret common business related documents such as the Proof Fitness membership agreement. Ability to respond, verbally and in writing, to common inquiries or complaints from customers or members of the business community.
Job Summary
Full Time
$30k-43k (estimate)
05/01/2024
05/14/2024
The following is the career advancement route for Front Desk Associate positions, which can be used as a reference in future career path planning. As a Front Desk Associate, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Associate. You can explore the career advancement for a Front Desk Associate below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Associate job description and responsibilities
Front Desk Associate keeps the front desk and lobby area clean and neat.
01/02/2022: Houston, TX
The Front Desk Receptionist will perform a variety of general office duties such as client service, data entry, requisition of supplies, secretarial services, mail services, public relations, correspondence, and word processing.
02/05/2022: Saint Louis, MO
Working at the front desk requires using computers to keep records, process payments, and complete other tasks.
03/03/2022: Virginia Beach, VA
Maintaining cleanliness of front desk areas to contribute to an exceptional facility experience.
01/04/2022: Trenton, NJ
The Front Desk employee ensures positive customer experience.
12/09/2021: Lafayette, LA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Associate jobs
A front desk agent does not need any experience but should have a high school degree or GED equivalent.
02/14/2022: Memphis, TN
A front desk receptionist needs to be highly organized, friendly and engaging.
01/09/2022: Chillicothe, OH
Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.
02/03/2022: Bridgeport, CT
Front desk employees need to be able to get along and work with a variety of people.
02/24/2022: Monroe, LA
Always Be Available as a Mentor.
03/03/2022: Lancaster, PA
Step 3: View the best colleges and universities for Front Desk Associate.
