We are looking for growth-oriented Management Trainees who thrive in a competitive environment and are searching for an opportunity for rapid advancement. A long-standing company in the Maryland and Washington DC area, we are a consulting firm with high results achieved for our clients in the customer service and sales sector and are one of the fastest-growing leaders in this industry. We are looking for a Management Trainee to grow with us and make a long-term investment in their career trajectory.

Our belief in organic growth, training, and development has only built our team stronger, and more capable of the ambitious goals and objectives of both our team and our clients. Our Management Trainee will be responsible for learning and teaching basic customer service and sales functions, all while learning the key areas of the business and executing all client expectations and initiatives. Are you someone who is looking to catapult your career to the next stage? If so, our Management Trainee position is for you!

Responsibilities Of Our Management Trainee:

• Work directly with customers to educate them on our clients’ products and services and complete the sales process with anyone who qualifies
• Teach other Entry Level Customer Service & Sales Representatives basic sales fundamentals to further develop their skills
• Utilize unbelievable customer service and negotiation skills to enhance the sales pipeline and customer loyalty
• Assist other Entry Level Managers and the Upper Management team in establishing and surpassing customer service and sales goals for the team, further increasing revenue for our clients
• Execute territory research to fully understand customer needs and to instill confidence within Customer Service & Sales Representatives and troubleshoot any issues swiftly and efficiently
• Communicate professionally and regularly with other entry-level team members to help foster team camaraderie and inclusivity between departments
• Maintain up to date on changing product knowledge, pricing, and compliance regulations to ensure the ultimate success of our Customer Service & Sales Representatives, and a stellar customer experience

Key Attributes of the Management Trainee:

• A degree in Management, Business Administration, Sales, HR, and/or Marketing is preferred
• 1 years of experience in Customer Service and/or Sales is required
• Ease of handling high-pressure situations with a diverse group of people
• Exceptional time management skills with the flexibility to pivot on a dime and resolve issues promptly
• The ability to adapt to different situations and environments
• Negotiation skills, public speaking, and presentation skills
• A high degree of professionalism with impeccable communication skills

Job Type: Full-time

Pay: $50,000.00 - $62,000.00 per year

Experience level:

• 1 year
• 2 years
• 3 years
• 4 years
• 5 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus opportunities

Travel requirement:

• Travel

Ability to Relocate:

• Columbia, MD: Relocate before starting work (Required)

Work Location: In person