POSITION OVERVIEW:

The Operations provides overall supervision and support in the Residential program to ensure the timely execution of facility schedule and patient transportation.

KEY ESSENTIAL FUNCTIONS:

• Coordinate and verify patient movement.
• Reports incidents, accidents and patients concerns or problems to appropriate clinical staff.
• Documents status of facility in proper log book.
• Monitor patient conduct and overall behavior during tour of duty.
• Distributes patient’s property, mail while conducting inspections from contraband according to established organizational policy.
• Conducts crisis intervention counseling to patients exhibiting disruptive/unusual behavior.
• Conducts rounds on an hourly basis to assess patients conduct plus ensure the ongoing safety and cleanliness of the facility.
• Other duties as assigned.

REQUIREMENTS:

• High School diploma required.
• 1 year related counseling experience in Substance Abuse/Mental Health.
• Excellent organizational, reporting, recordkeeping skills.
• Ability to effectively communicate orally and in writing.
• Ability to organize and maintain detailed records; complete necessary paperwork and meet deadlines. 
• Ability to make decisions based on education preparation and experience, which reflect consistency with Agency philosophy, policies and procedures, standards of care and review body requirements.
• Bilingual – Spanish speaking a plus.