Description/Comment

• Performs a variety of duties in support of a computer, network (LAN/WAN), and/or client server unit. Reviews input data to verify adequacy and appropriateness of material required for data processing and related operations.
• Reviews output data to verify completeness, accuracy, and conformance to quality standards and specifications. Maintains internal records and may catalog, disperse, and return tapes/disks.
• May review daily processing logs and may set or revise schedules. AA or other 2 year technical degree in related discipline and 0 years experience

Associate’s Degree and 0 years of experience.

• 2 years of related experience can be substituted for Associate’s degree. 4 years of non-related experience can be substituted for Associate’s degree.

Equivalency: Associate’s Degree and 0 years of experience. 2 years of related experience can be substituted for Associate’s degree. 4 years of non-related experience can be substituted for Associate’s degree.

Special Requirements

This position requires 24X7, 365 days in a year onsite support. Weekends and holiday shift work will be needed.

• Knowledge of monitoring tools such as Control-M, Tivoli and Network Manager or equivalent
• Familiarity with a ticketing system (i.e., SMAX, HPSM)
• Mainframe experience not required but preferred
• Datacenter operations experience not required but preferred
• Good verbal and written communications required for gathering/supplying details about job failures from/to analysts and communicating with management and team leads.

What are the top 3 items the Hiring Manager is looking for?

• Quick Learner and self-starter ( working under limited supervision)
• Effective problem-solving and attention to details
• Works well under pressure, while multi-tasking

Job Type: Contract

Pay: $19.00 - $25.00 per hour

Schedule:

• 8 hour shift

Experience:

• Familiarity with a ticketing system: 1 year (Required)
• LAN/WAN: 1 year (Required)

Work Location: In person