AUTOMOTIVE INDUSTRY EXPERIENCE is required

Job Responsibilities:

• Collaborate with team members to define, analyze, understand and document business and technical requirements.
• Design, develop and configure workflows, forms, scripts and underlying logic using SCRUM / Agile methodologies to address requirements.
• Participate in and support Security Operations modules for regular ServiceNow version upgrades.
• Implementation, maintenance and customization of ServiceNow modules including: ITSM, Security Incident, Vulnerability Response & Threat Intelligence.
• Integration of ServiceNow with other third-party tools using SOAP / REST web services.
• Develop and produce reports to track and show statistics and metrics related to ticket processing.

Job Qualifications:

• Minimum of 4 years of ServiceNow Development Experience
• Advanced JavaScript programming experience.
• Experience leading or heavily supporting at least one ServiceNow Security Operations implementation.
• Deep understanding of the configuration management database (CMDB), IT Service Management (ITSM) processes, and their value/relevance to Security solutions.
• Advanced functional and technical understanding of the ServiceNow Security suite.
• Experience in data collection and representation of KPI and metrics dashboards
• Strong organization and time management skills while working within a rapid software development environment.
• Experience with integrating ServiceNow Security Operations with common SIEM tools (such as Splunk, Qualys, Tanium) through existing plugins and/or advanced custom-code integrations.
• Excellent verbal and written communication skills with the ability to formulate and communicate highly technical and complex Security concepts to both technical and non-technical audiences in a clear and effective manner.

Certifications:

• ServiceNow Certified System Administrator (Required)
• ServiceNow Security Incident Response Implementation (Preferred)
• ServiceNow Vulnerability Response Implementation (Preferred)