Key Responsibilities Include:

• Lead and support a dedicated team of staff and volunteers, fostering a collaborative work culture so that everyone feels welcome, supported, and encouraged to reach their full potential.
• Oversee and manage program operations, ensuring high-quality service delivery and adherence to organizational goals and objectives.
• Develop and maintain strong relationships with community partners and other stakeholders to advance the mission and visibility of Project Citizenship.
• Together with the legal team, organize case management system, follow-up protocol, and standard operating procedures.
• Provide guidance and strategic direction to the organization, working closely with the Executive Director, Development Director, and Board of Directors to drive program growth and impact.
• Ensure accurate financial records and budgets; participate in financial planning and decisions.

Qualifications:

• Bachelor's Degree or equivalent experience.
• 5 years of experience in nonprofit management, program development, or related field.
• Proven track record in strategic planning, organizational leadership, and team management.
• Professional or personal experience in immigrant-rich communities; understanding of immigration issues and/or citizenship services a plus.
• Excellent communication, interpersonal, and relationship-building skills across diverse communities.
• Commitment to diversity, equity, and inclusion.
• Knowledge of Salesforce and Excel essential; QuickBooks (or similar accounting software) a plus.
• Fluency in multiple languages a plus.

Job Type: Full-time

Pay: $90,000.00 - $100,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Weekends as needed

Work Location: Hybrid remote in Boston, MA 02108