CarepathRx transforms hospital pharmacy from a cost center into an active revenue generator through a powerful combination of technology, market-leading pharmacy services and wrap-around services. Job Details: Responsible for the overall case coordination for all patients. Responsibilities Provide support to infusion pharmacy teams, pharmacy distribution and operations including but not limited to evaluating product usage, obtaining, and documenting supply inventories and specific supply needs, delivery and pick-up slip production, retrieval and distribution of various documents and equipment management all with-in mandated timeframes. Maintain complete, organized, and accurate files for all patients relating to coordination of services: case management, nursing services, pharmacy preparation and delivery, and any information/data significant to the overall patient case coordination. Responsible for the initial computer input of data on all patients and prior documentation relating to case coordination. Informational data should be from the point of patient notification through verification of benefits, initiation of care, first day of therapy follow-up, completion of services, discharge, and cessation of communications. Timely completion of all daily, weekly, monthly, quarterly, and annual reporting, as requested. Strict adherence to all Policies & Procedures ensuring that case coordination of patient therapy and staff involved in their respective processes are complying with stated guidelines and maintaining current working knowledge of all areas. Identification and resolution of all case coordination complaints, concerns or deficiencies with written documentation being given to the Intake Manager. Provide excellent internal and external customer service, maintaining a service orientation in all interpersonal relations that conveys a positive, professional image always. Participation in general and departmental specific orientation of new center staff to include overall referral process, computer and paperwork documentation, cross-training, and work duties Always maintain the confidentiality of patients and their personal information. Perform other duties as directed by supervisor and manager. Skills and abilities Strong computer knowledge with working skills in Windows, Excel, Word, and other related programs. Good verbal and written communication skills. Ability to work in a team environment and cooperate with all departments within the home infusion center. Excellent interpersonal skills that would allow the coordination of multiple contacts and personalities, while maintaining all efforts to advocate on behalf patient care. Ability to demonstrate organizational skills in a fast paced, sometimes unstructured environment. Requirements 3 years or healthcare, contact center, or medical experience, preferred. 1 years of home health or home infusion experience, preferred. Strong clinical and medical terminology knowledge, preferred. PTCB certification or willingness to obtain. Willingness to obtain state certification as appropriate. Must be able to work Mountain Time schedule CarepathRx provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants encouraged to confidentially self-identify when applying. Local applicants encouraged to apply. Drug-free work environment. Must be eligible to work in this country. CarepathRx is transforming pharmacy care delivery for health systems and hospitals, delivering improved patient outcomes that drive clinical, quality and financial results. Through the industry’s most comprehensive, end-to-end hospital pharmacy care delivery model, CarepathRx is turning hospital pharmacy into an active care management strategy and revenue generator while providing support across the patient’s complete healthcare journey. The company takes an enterprise approach, providing a powerful combination of technology, market-leading clinical pharmacy services, and wrap-around services that optimize pharmacy performance across the enterprise for fully integrated pharmacy operations, expanded healthcare services, improved ambulatory access, minimized clinical variation and new health system revenue streams. Today, CarepathRx serves more than 15 health systems and 600 hospitals, with more than 2,400 employees nationwide. For more information about CarepathRx, visit our website. We are always searching for the best talent to join our growing organization. Check out our available opportunities by using the search functionality and filtering options at the top! CarepathRx offers full-time employees a comprehensive benefits package that includes: Paid Company Holidays Paid Time Off and Volunteer Time Off Medical, Dental and Vision Benefits for you and your family 401(k) with Company Match Company-paid Life Insurance and Disability Benefits Supplemental Insurance packages Don't see an open opportunity that matches your skill set just yet? Please click Get Started below or click Introduce Yourself in the top right corner of the page to share your information with us. We will reach out when something becomes available! Additionally, create an account with CarepathRx Careers to set up Job Alerts if something becomes available that peaks your interest! To create an account with CarepathRx Careers, click on Sign In in the top right corner. 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