Medical Records Clerk – ProgressiveHealth Rehabilitation, Inc. – Evansville, IN

We are looking for a Medical Records Clerk to join our ProgressiveHealth team! This person will be responsible for record management, data entry, file retrieval, quality assurance, and customer service. Our Medical Records Clerk will support the Compliance Department, and partner with corporate and remote managers, along with client partners and vendors, to support them through any compliance-related needs. This position requires confidentiality, prioritizing, and organization and reports to the Compliance Officer and Internal Corporate Counsel in Evansville, IN. This is a full-time, in-office opportunity.

Come be a part of a growing organization in a progressive, supportive, and innovative team!

What you get from us:

• Opportunity for important work/life balance with flexible scheduling!
• Paid time off (PTO) & paid holidays
• A robust benefits package: medical (HSA/FSA availability), dental, vision, and supplemental insurance options
  • Health improvement plan opportunities to lower premium costs
• FREE use of the ProCare HealthSpot medical clinic for insured employees and dependents
  • Includes medical care, virtual visits with a 24/7 nurse call line, lab testing, and generic medications
• Company-sponsored basic life/AD&D insurance and long-term disability insurance
• 401(k) & ROTH 401(k) savings plans company match with auto-enrollment after probationary period
• Continuing professional development
• Opportunities for growth and advancement

What will you be doing in this role?

• Processing, retrieving, and delivering medical record requests from attorneys, patients, third-party insurance, etc.
• Organize and maintain both physical and electronic medical records in according with established procedures and HIPAA regulations
• Recognizing and adhering to privacy regulations, particularly those outlined in the Health Insurance Portability and Accountability Act (HIPAA)
• Collaborate with healthcare providers and administrative staff to facilitate the smooth flow of medical record requests and updates
• Assist patients and authorized personnel with inquiries related to medical records, providing excellent service and maintaining professionalism
• Assist with various research projects and/or special projects

This does not necessarily list all responsibilities, duties, requirements, or efforts associated with the job. While this list is intended to be an accurate reflection of the job, the company reserves the right to review and modify the functions, duties, and requirements of the job or to require that additional or different tasks be performed as circumstances or business needs require.

Our ideal candidate will have:

• A high school diploma or GED equivalent
• Previous experience with medical records is preferred
• Previous experience in the healthcare industry is ideal, preferably in physical and occupational therapy services
• Exceptional organization skills, self-motivation, and demonstrated excellence in customer service and communication
• Ability to adapt quickly to change, problem solve, and be solution-oriented
• Strong sense of urgency with the ability to execute quickly and efficiently with keen attention to detail
• Highly organized with strong follow-up skills and the ability to multi-task
• A high degree of professionalism in both written and verbal communication
• The ability to work both independently and in a team environment, without constant supervision
• Be able to maintain confidentiality
• Strong computer skills, including proficiency with databases and Microsoft Office applications, including Outlook, Word, PowerPoint, and Excel

About ProgressiveHealth:

ProgressiveHealth is the premier provider of a broad spectrum of occupational and non-occupational health services including on-site medical, injury prevention, health improvement, rehabilitation management solutions, and more! We are dedicated to delivering superior care and improving both patient and client outcomes. With over 1,000 employees supporting operations across the United States and in Canada, ProgressiveHealth continues to expand the number of client partners it serves and the lives it impacts.

An Equal Opportunity Employer