5 Customer service associate Jobs in Berlin, NJ
Professor Gatsby's Heating and Cooling is Hiring a Customer service associate Near Berlin, NJ
Professor Gatsby's Heating & Cooling is currently hiring for a Part-Time Weekend / Night Shift Customer Service Associate to answer after-hours phone calls and schedule appointments between customers and on-call technicians in the West Berlin, NJ area.
This Part-Time Weekend / Night Shift Customer Service Associate earns a competitive wage of $15 - $17 per hour , depending on experience.
In addition to competitive pay and our supportive culture , we offer our dispatchers the potential to work remotely after completing the first month of training in the office.
So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application .
We hope to meet you soon!
DAY-TO-DAY
There is flexibility with multiple shifts available .
In this service dispatcher position, you are prompt and professional as you handle the after-hours needs of our customers.
In this role, you answer phone calls, respond to customer needs through email, and schedule appointments with customers.
Additionally, you take great care to maintain an organized system, including documenting and recording the correct services and keeping track of account changes.
As a vital component to our office staff, you eagerly step in and assist with other miscellaneous office duties as needed.
Whether answering customer questions or scheduling appointments, you feel great about your professional contributions to the success of our HVAC company!
ABOUT PROFESSOR GATSBY'S HEATING & COOLING
We have been delivering first-rate HVAC services and products at affordable prices to Turnersville NJ and the surrounding cities including Southern Jersey, Washington Township, Sewell, Turnersville, Glassboro, Clayton, and Williamstown.
Customer satisfaction is our first priority. We are the highest-rated company in the area because we take our time and do it right.
Whether our residential customers need repairs to their existing heating and cooling systems or a completely new installation, we are here to serve their needs.
We chose a professor for our mascot to signify accuracy, integrity, attention to detail, and expertise.
Our highly trained technicians love what they do. We believe that if you don't love what you do, then you can't deliver the best service and value to your customer.
Your heart must be in it. Our team focuses on continuing education so we can present our customers with the best options in the industry.
We care about our team. We are growing fast and believe that if we invest in our team now, they will grow with us. We want to offer careers not just jobs .
OUR IDEAL PART-TIME WEEKEND / NIGHT SHIFT CUSTOMER SERVICE ASSOCIATE
- Great communicator- relays information in a direct and understandable way
- Problem solver - thinks outside the box and can come up with solutions to challenges
- Highly organized - produces orderly, precise, and efficient work
- Career-oriented - strives to advance in the customer service industry
If this sounds like you, keep reading about this amazing dispatcher opportunity!
REQUIREMENTS FOR A PART-TIME WEEKEND / NIGHT SHIFT CUSTOMER SERVICE ASSOCIATE
- Customer service experience
- Excellent phone skills including fielding inbound and outbound customer and technician calls
If you meet the above requirements, we need you. Apply today to join our office team!
Location : 08091
Last updated : 2024-04-29
Job Summary
Full Time
$46k-57k (estimate)
05/01/2024
07/30/2024
The following is the career advancement route for Customer service associate positions, which can be used as a reference in future career path planning. As a Customer service associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service associate. You can explore the career advancement for a Customer service associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Associate job description and responsibilities
A strong associate will be able to quickly understand the customer’s problem and propose the best solution.
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Ability to professionally attend to the needs of customers.
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Apply for part-time Customer Service Associate roles and experience their spirit of community.
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Assist customers with and complete all necessary phases of activity registration, facility booking, membership sales and point of sale transactions.
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Assist customers with facility rentals and process application permits according to District, department and General Use Ordinance procedures.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Associate jobs
Best Colleges to Study Client Service Associate.
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Ensure all customer problems are resolved quickly to the satisfaction of the customer.
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Ensure confidentiality of customer data and careful handling of documents media packages.
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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.
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Measure and analyze customer feedback.
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Step 3: View the best colleges and universities for Customer Service Associate.
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