Qualifications Degree/Education: High School diploma or General Educational Development (GED) equivalency

Experience: At least 12 months working in an office setting

Skills: Ability to read, write, understand, and speak English fluently to effectively communicate with all patients and other healthcare providers. Must be able to type on a computer keyboard at 50 WPM. General medical ethics, telephone etiquette, and excellent communication, concentration skills and customer service skills

Job Duties and Responsibilities:

• Receives and screens telephone calls; receives walk-in patients; responds to various general and routine medical, personnel and administrative inquiries, and escorts patients as necessary.
• Provides advance directives, third party liability documentation, and other forms for patients to complete for inclusion into inpatient medical record.
• Creates preadmission charts and completes the process in the electronic reporting systems (CHCS, Essentris, etc.).
• Notifies Commander or designee of active-duty patient’s inpatient admission and /or subsequent discharge/transfer from an MTF. Tracks and reports statistics as required.
• Coordinates/communicates with local civilian/non-military medical facilities to identify active-duty admissions in the local area.
• Coordinates with the base Casualty Affairs Officer for notification and support of all seriously ill or injured active-duty members (both within the MTF and the local area).
• Determines/verifies eligibility of all patients using the Defense Enrollment Eligibility Reporting System (DEERS).
• Tracks and reports daily patient movement, bed status and ward transfers.
• Assists in coordinating patient transfers from other wards or to outside facilities.
• Receives and processes application for Secretarial Designee Program.
• Ensures individual meets criteria as specified in Statute, regulation, or TRICARE manuals.
• Coordinates request for Secretarial Designee status through Chief of hospital services and MTF Commander for verification of available service, capacity, and approval.
• Tracks and reports all casualty reports and notifications in accordance with Government policies and procedures.
• Assists providers in preparing death certificate according to State guidance. Obtains a decision regarding an autopsy and coordinates with appropriate office for completion.
• Coordinates with MTF lab for housing and disposition of deceased’s remains.
• Coordinates documents for transportation of deceased persons.
• Receives notification from provider on service members who die, sustain illness, injury, or disease while absent from duty, or due to his or her own misconduct

Job Type: Full-time

Pay: $20.00 - $21.00 per hour

Expected hours: 40 – 45 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 12 hour shift

Application Question(s):

• How many WPM can you type?
• Do you have a general understanding of medical ethics?

Experience:

• Office Setting: 1 year (Required)

Ability to Commute:

• Bethesda, MD 20889 (Required)

Work Location: In person