Responsibilities:

• Confirm order receipts and create daily order sheet
• Process customer orders accurately and efficiently
• Review and verify order information for completeness and accuracy
• Communicate with customers to clarify any order details or discrepancies
• Coordinate with other departments to ensure timely and accurate order fulfillment
• Maintain accurate records of orders, including tracking and delivery information through systems used to do so, including QuickBooks and multiple online interfaces
• Provide exceptional customer service to resolve any issues or inquiries related to orders or other customer service inquiries
• Take orders over the phone
• Log, facilitate, and complete return requests for orders
• Keep track of inventory accurately through Quickbooks

Requirements:

• Fluent in English and as many other languages as possible
• Strong communication skills, with the ability to effectively interact with customers and colleagues in a professional manner
• Excellent attention to detail and ability to analyze information while staying organized
• Ability to multitask and prioritize tasks in a fast-paced environment
• Strong computer skills, including proficiency in order processing systems like QuickBooks and Microsoft Office Suite

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Type: Full-time

Pay: $15.50 - $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Experience level:

• 1 year
• 2 years
• 3 years
• 4 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• East Brunswick, NJ 08816: Relocate before starting work (Required)

Work Location: In person