4 Lead Solution Architect- ServiceNow Jobs in Irving, TX
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Prodapt is Hiring a Lead Solution Architect- ServiceNow Near Irving, TX
- Implementation of ServiceNow Modules, administration, improvement and support of latest ServiceNow platform.
- Perform all aspects of Platform Administration, Design, Development and implementation of ServiceNow.
- Perform minor and major enhancements requests to a clients ServiceNow instance(s), including changes to the user interface, system properties, foundation data, existing workflows.
- Extensive experience of working with ServiceNow glide objects such as GlideRecords, GlideSystem, GlideAggregate, GlideAjax etc.
- Facilitate roll out of new applications and modules in ServiceNow
- Identify system deficiencies, recommend solutions as a trusted advisor to clients
- Perform ServiceNow upgrade administration assistance to ensure clients leverage of the latest releases of the ServiceNow application ensuring implementation occurs in a timely manner with minimal or no disruption to client IT operations
- Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible
- Ensure tool configuration consistency across development, testing and production environments
- Experience analyzing the issue, estimating the efforts and proposing solutions or prototyping. Rigorously follow ServiceNow development best practices.
- System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
- Flexible and has the ability to manage multiple projects concurrently
- Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting
- Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus)
- Understanding of Agile based approach to software development (SCRUM experience a plus)
- Ability to work remotely and largely unsupervised, and to deliver to written requirements
- Effective communication skills via verbal and non-verbal methods
- Strong attention to detail
- Problem solving ability
- Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators
- Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable
- Effectively manage and execute high level tasks assigned via 'stories'
- Assists junior analysts through project(s) lifecycles
- Manages work against an often-demanding timeline
- Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily
- ServiceNow Solution Architecture
- Telecom / Network fundamental understanding
- Experience in Telecom customer delivery
Job Summary
Full Time
Business Services
$127k-155k (estimate)
03/29/2024
04/29/2024
prodapt.com
PORTLAND, OR
50 - 100
1999
VEDANT JHAVER
$5M - $10M
Business Services
Related Companies
About Prodapt
Prodapt has a singular focus on the Connectedness vertical. We partner with the leading creators of our hyper-connected world. Prodapts customers range from telecom operators, digital / multi-service providers (D/MSPs), technology and digital platform companies in the business of connectedness. Prodapt builds, integrates, and operates solutions enabling next-generation technologies and innovations. Prodapt services global leaders including AT&T, Verizon, CenturyLink, Adtran, Vodafone, Liberty Global, Windstream, Virgin Media, Rogers, Deutsche Telekom among many others. Prodapts customers today... help more than a billion people and five billion devices stay connected. Employing over 3500+ people, Prodapt has offices in the North America, Europe, Latam, India, and Africa. We are part of the 120-year-old business conglomerate, The Jhaver Group, which employs over 22,000 people across 64+ locations globally.
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