Company DescriptionProcom is a leading provider of professional IT services and staffing to businesses and governments in Canada.With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.Procom’s areas of staffing expertise include:• Application Development• Project Management• Quality Assurance• Business/Systems Analysis• Datawarehouse & Business Intelligence• Infrastructure & Network Services• Risk Management & Compliance• Business Continuity & Disaster Recovery• Security & PrivacySpecialties• Contract Staffing (Staff Augmentation)• Permanent Placement (Staff Augmentation)• ICAP (Contractor Payroll)• Flextrack (Vendor Management System)Job DescriptionDesktop Project ManagerOn behalf of our client, Procom Services is searching for a Desktop Project Manager for a contract opportunity in Bala Cynwyd, PA.Desktop Project Manager Job DetailsPosition is responsible for project/program management leadership of Infrastructure and Desktop initiatives.Very strong understanding of current infrastructure concepts with the proven ability to implement PC, ancillary software, deployment software (SCCM), AD concepts and monitoring in a fast paced, high availability, ITIL environment. Ability to get the respect of the senior technical teams to lead projects, coordinate teams and handle issues and problems effectively in a timely manner.- Ability to track, understand and influence the team to timely remediate the outstanding security based infrastructure audit issues as they are found in the external and internal audits.- Leader skilled and responsible for partnering with the project owner/sponsor and all stakeholders to create and implement appropriate and cost efficient solutions based on business objectives.- Assists in identification of project’s business value; ongoing monitoring of value attainment within the project lifecycle and development of realization tracking method.- Acts as project manager, with leadership responsibilities for a matrixed team on medium to large sized projects. Manages results as outlined in the project’s triple constraints of budget, schedule and scope (objective/quality/performance.)- Represents team recommendations to Senior Management, demonstrate influence over governance bodies, and communicate effectively via formal presentations.- Builds strong relationships with business and technology leaders. Understands business area opportunities and challenges, process or system impacts to all related business or systems areas when implementing recommended solution to obtain business objectives.- Initiates and ensures project management and methodologies are followed and change management procedures and supporting tools are used in executing all projects as appropriate.- Manages deliverable estimation process, resource allocation and efficient utilization; negotiates resource conflicts with other project managers or resources managers as appropriate. Escalates to VP, IT Service Delivery as necessary.- Very strong understanding of current infrastructure concepts with the proven ability to implement PC and ancillary software and monitoring in a fast paced, high availability, ITIL environment. Ability to get the respect of the senior technical teams to lead projects, coordinate teams and handle issues and problems effectively in a timely manner..- Ability to quickly learn and use new complex technical concepts and resolve issues with them in a rapidly changing environment.- Ability to discuss complex technical concepts to the technical staff, stakeholders and business executives in a simple straightforward manner.- Communicates technical issues, impact, and risk mitigation strategies in business terminology that can be communicated to and understood by non-technical.- Provides ongoing status updates on project progress, risks, change management and issue resolution. Leads issue identification, tracking, escalation and resolution documentation. Monitors risk events before becoming issues and potential roadblocks.- Creates and maintains project plan (charters and schedules), and reviews them with the appropriate Group Company IT, business partners and steering committees. This includes tracking plans against agreed upon resource levels, timelines and budgets.- Responsible for facilitating vendor identification, selection and contracting with project owner, Vendor Management, Legal and Financial areas. Maintains ongoing management of vendor throughout the life of the project.COMPETENCIES- Strong customer service orientation (responsive, consultative, collaborative and accurate).- Strong interpersonal relationship building skills - able to work with a variety of people and groups in a constructive and collaborative manner.- Excellent communication skills combined with experience leading a matrix project team.- Excellent teamwork, critical thinking, analytical, judgment and interpersonal skills.- Highly proficient in use of project management discipline and best practices (PMBOK driven)- Competent in the use of all project management and analytical software tools.o Expert in Microsoft Office Suiteo Expert in Microsoft Project 2007 or 2010 or 2013- Expertise in Portfolio Management techniques and analytical software tools.o Experience with Microsoft Project Server desired- Expertise in methodology development, training and process control.Desktop Project Manager Mandatory SkillsDegree / Licenses and Professional Certifications-Four-year degree in Business Administration, Technology Management, related field or equivalent proven project management experience and success.-Project Management Institute PMP Certification desired (willingness to obtain within a year of hire)Experience-10 years of project management experience guiding medium to large sized (12-24 month, $5-$10 million) projects to implementation.-Experience managing development projects in financial services or insurance companies; commercial property and casualty insurance a plus-Experience managing 3rd party vendors in development, testing and staff augmentation-Working knowledge or experience in managing Agile or Iterative development projects desired-Experience in technical infrastructure projects and/or component deliverables-Experience managing project teams (25 people) operating within a matrix organization.Desktop Project Manager Start DateASAPDesktop Project Manager Assignment Length6 monthsAdditional InformationAll your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.