Description * Apply user experience research by leveraging extensive knowledge of various sciences (e.g., Human Factors, Marketing, or Psychology)
* Apply web usability testing methods of web user research studies (e.g., usability studies, creation of user profiles or personas, participatory design, surveys, heuristic evaluations, and cognitive walkthroughs)
* Conduct user-experience (UX) research (to conduct heuristic evaluations) on websites, software applications, and mobile apps for NGA's web enterprises to enhance the NGA user's experience.
* Design user-centered test plans across the design cycle from concept phase to post-release evaluations.
* Conduct web research studies (e.g., usability studies, creation of personas, and cognitive walkthroughs) to design user-centered test plans across the design cycle from concept phase to post-release evaluations.
* Incorporate quantitative and qualitative UX research methodologies to convey complex technical and business requirements.
* Conduct UX research through usability testing, interviews, card sorting, and other industry methodologies. Based on that research, provide data-driven reports, in a variety of formats, to diverse audiences.
* Conduct and incorporate UX research techniques such as: observations, understandings, analysis, interviews, surveys, questionnaires, card sorts, usability tests, tree tests, and A/B testing to prove or disprove assumptions, find commonalities across our target audience members, and recognize their needs, goals, and mental models in the NGA digital space either live or remote.
* Apply web usability testing methods of web user research studies (e.g., usability studies, creation of user profiles or personas, participatory design, surveys, heuristic evaluations, and cognitive walkthroughs). Requirements * TS/SCI
* 7 years of experience
* Bachelor's Degree
* Demonstrated experience applying user research methods (e.g. usability testing, user interviews, surveys, card sorting, tree testing, field studies).
* Demonstrated experience integrating consumer research into a business's product design practice. * Demonstrated experience with product usability testing tools in the product development process to help research, create, and test digital representations of work by leveraging specialized UX tools (i., Balsamiq, UX PIN, FIGMA)
* Demonstrated experience utilizing methodology concepts for analysis and brief findings to organizations as necessary. Desired Skills: * Demonstrated experience in UX research or related field.
* Demonstrated experience in statistical analysis, qualitative analysis, or quantitative analysis.
* Demonstrated experience with analytics tools (i.e., Google analytics, Matomo Analytics, Tableau). Founded in 2011, ProCleared LLC is a dedicated Service-Disabled Veteran-Owned Small Business (SDVOSB) serving the Intelligence Community and the Department of Defense. We pride ourselves on swiftly delivering solutions tailored to government needs. Our commitment extends beyond our clients; we foster an empowering work environment and offer a comprehensive benefits package, including 100% employer-paid premiums for health, dental, vision, and life insurance, Paid Time Off, federal holidays, and a competitive 401k match. At ProCleared, we value our people, partners, and purpose.