SUMMARY:

This position coordinatesdomestic and international day to day logistics operations for TOC Logistics International clients and worldwide agents.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Assists and monitors logistics operations for domestic, ocean and air cargo movements. 

• Independently handles all aspects of domestic import and export shipments by air or ocean including customs.

• Tracks shipments and ensures that shipping instructions have been followed. 

• Constantly interact with parties involved on shipment by telephone and email, and provideaccurate and detailed reports to customer on status and exceptions. 

• Assists with training other team members. 

• Supports Transportation Management systems functionality and training. 

• Identifies and implements continual improvement initiatives to enhance the performance of the position, team, and company.

• Provide detailed and accurate support to Accounts Receivable for billing.

• Constantly seek for high-level performance from vendors.

• Adhere and maintain precise records of milestones within existing process.

SUPERVISORY RESPONSIBILITIES:

This position has no supervisory responsibilities.

QUALIFICATIONS:

To perform this job successfully, an individual must be organized, detail-oriented with excellent follow-up skills, goal oriented, resourceful, have a positive attitude and take initiative, excellent verbal and written communication skills.The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

Bachelor's degree (B. A.) or equivalent combination of education and experience with an established forwarder or manufacturer with preferable experience in shipping internationally.

LANGUAGE SKILLS: