Join Our Passionate & Committed Pro Housing Team!

This Job Will Appeal To:

• The individual looking for a progressive organization with a passion for excellence and commitment to integrity and professionalism.
• The individual wanting to be part of a team that welcomes collaboration with a focus on continuous improvement.
• The individual who wants to work for an organization that will recognize their professional contributions.
• The individual who wants to work for a company that will invest the time and resources in assisting this individual to reach their professional goals.

The Ideal Candidate for our Lead Housekeeper:

• Plays a crucial role in serving Pro Housing’s high-touch clients through outstanding customer service and incomparable hospitality.
• Demonstrates initiative, professionalism, personal awareness, and integrity, exercising appropriate confidentiality.
• Creates a remarkable hospitality experience for our guests/tenants each and every day.
• Takes personal responsibility and pride in the quality and presentation of our facilities.
• Enjoys a team environment and is friendly, personable, and customer-centric.

The Lead Housekeeper is a full-time Pro Housing employee who:

• Reports to Pro Housing’s General Manager
• Oversees all aspects of housekeeping for the Pro Housing portfolio; ensures that all housekeeping activities align with the company’s objectives and goals and comply with all company procedures.
• Monitors the housekeeping assignment schedule daily to ensure coverage.
• Plans, organizes and leads housekeeping meetings.
• Cleans, manages, mentors, trains, organizes, and supervises the housekeeping department while physically assisting and ensuring that the cleanliness inside the units is top-notch.
• Manages and trains our housekeeping contractors
• Completes regular inspections of the units to maintain exemplary cleanliness (quality control)
• Creates a welcoming environment for our guests by ensuring all apartment units and community common areas are cared for and cleaned to Pro Housing standards.
• Identifies maintenance issues and submits work orders within the Pro Housing system to ensure each unit is operating to the highest standards.
• Assists Pro Housing staff with unit setup
• Work closely with the Pro Housing staff to support client relationships, and always corresponds in a positive, professional and enthusiastic manner with our clients
• Leads performance evaluations with our General Manager to provide feedback to and continuously improve our housekeeping staff.
• Manages inventory of linens and soft goods
• Wear the Pro Housing uniform at all times and confirm that all housekeeping staff does the same.

***This is not a 9-5 job; you may be called upon after normal business hours and on weekends. Flexibility is key. ***

Requirements:

• Housekeeping Management Experience
• Experience with supply and inventory management
• Strong verbal and written communication skills
• Problem solving ability
• Strong leadership skills including mentoring, training and disciplinary action
• Highly organized
• Reliable transportation and valid Driver’s License
• Ability to stand for extended periods of time, bend, stoop, squat, kneel and lift over 20 pounds.
• Bi-Lingual.

Benefits:

• Health Insurance (part of which is paid for by Pro Housing)
• Paid Time Off
• Mileage reimbursement when asked to travel unit locations

Must pass MVR (Motor Vehicle Record) and Background Check

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Payment frequency:

• Paid weekly

Schedule:

• Day shift
• Weekends as needed

Application Question(s):

• What about this opportunity interests you?

Education:

• High school or equivalent (Preferred)

Experience:

• Cleaning Experience: 3 years (Preferred)
• Hotel/apartment: 2 years (Preferred)

Language:

• English (Required)
• Spanish (Required)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Surprise, AZ: Relocate before starting work (Required)

Work Location: In person