PARKING STAFF:

This position is responsible for implementing policies and procedures for the satisfaction and safety of Guests while providing a superior guest experience. Verifying credentials for access control to restricted areas and assisting guests in a professional and courteous manner. Depending upon your availability and the events scheduled, this position is Part-time and Seasonal and is primarily for events in the Phoenix Metro Area. 

Responsibilities:

• Assist Guests with entry into the event: may collect and/or scan tickets, verify wristbands and badges, or direct Guests coming in and out of the event.
• Welcome Guests to events and provide th
• em with helpful information or directions that will enhance their experience.
• Ensure Guest satisfaction and safety by preventing prohibited items from entering the event and enforcing event policies.
• Control and monitor access to VIP and restricted areas.
• Respond quickly to potential crowd control issues, investigate incidents, and complete incident reports on a timely basis.
• Report actual/suspected violations of event policies, procedures, rules or regulations to Command or designated Supervisor.
• Learn and adhere to the policies, procedures and regulations of different venues, facilities, and events.

Requirements:

• Excellent customer service skills.
• Ability to work nights, weekends, and holidays.
• Ability to collaborate effectively with others to produce results.
• Ability to communicate effectively with others both verbally and in writing.
• Ability to walk and climb stairs for extended periods of time.
• Ability to comprehend numerous policies, procedures, and concepts and to respond using good judgment and discretion based on general and client-specific policies.
• Ability to maintain accurate records and complete incident reports.
• Ability to react appropriately in emergency situations.
• Ability to work outside in extreme weather conditions.