At Dick Hannah Dealerships, our Core Values are summed up in four words: Family, Integrity, Respect and Purpose. We're a family-run business that's been around since 1949 but keep our focus on the future and innovation. The Hannah family is passionate about how our business is run and treating our employees just as well as our customers. Every day. We truly care for our employees and sincerely appreciate everyone's day-to-day contributions.
Dick Hannah Dealerships. Believe in nice.
Pay: $17.00 per hour, plus commission.
Paid Time Off: We believe a healthy work life balance is crucial to an individual's success, which is why we are proud to offer some of the most competitive PTO compensation in the industry. All new regular full-time employees begin accruing 4 hours of PTO per pay period and increases after your first year. Part-Time employees will accrue PTO at an hourly rate of .046 regardless of tenure.
Benefits: Hannah Motor Company offers a variety of health insurance benefit options for employees and their families. Available benefit options include medical, dental, vision, Health Savings account, Flexible Spending account, basic and voluntary life insurance, and short- & long-term disability. Benefit eligibility begins the first of the month following 60 days of full-time employment subject to the terms of the applicable benefit plan. Additionally, the Company offers a competitive 401k plan to assist employees with future retirement and financial planning.
Paid Holidays: Hannah Motor Company offers 5 paid holidays per year to Parts Counterperson subject to completion of the introductory period and other eligibility requirements as per company policy.
Responsibilities

• Sell parts to all customers, over the counter, through the shop, or on the phone
• Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
• Inform customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
• Answer phone calls, providing price quotes and other information.
• Provide high level of service to internal and external customers.
• Pull and fill orders from stock.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from an outside source and submits an emergency order, if necessary.
• Notify the service advisor and the customer when special ordered parts have been received.
• Follow up on back-ordered parts.
• Ensure all internal requests for parts are billed on service repair order.
• Ensure that all charge sales are signed by the customer.
• Ensure that all customers receive their copy of the invoice.
• Keep front and rear counter areas clean and uncluttered.
• Participate in all training programs that are made available.
• Keep current on new products and product updates.
• Replenish assigned inventory daily.
• Receive payment from retail customers or obtains credit authorization.
• Participate with the parts manager in maintaining a lost sales tracking program.
• Regular attendance

Qualifications

• High school diploma or the equivalent.
• Ability to read and comprehend instructions and information.
• 1-2 years of experience in an automotive or heavy equipment parts department (preferred)
• Excellent communication and time management skills.
• Some sales experience
• Familiarity with Dealer Management Systems
• Professional personal appearance.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.