1 Call center representative Job in Mount Airy, NC
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Prioxtel Virtual Solutions is Hiring a Call center representative Near Mount Airy, NC
Job Description
Join Our Team : Work-from-Home Call Center Representative Wanted!
Are you ready to be the superhero voice that connects our clients with their cherished customers? We're actively seeking a passionate Call Center Representative to work remotely, serving as the crucial link between our clients and their current and potential customer base.
What Makes Us Different :
We're on the lookout for someone who thrives on tackling customer issues, handling complaints with finesse, and turning inquiries into opportunities.
Your mission? To be the proactive problem-solver, ensuring that customer satisfaction is always front and center in everything you do.
Why Choose Us?
- Remote Flexibility : Work from the comfort of your own home, on your terms.
- Customer-Centric Focus : Be the hero solving puzzles for our clients and their customers.
- Professional Growth : Join a team that values your input and offers room for career advancement.
If you're ready to make a real impact in a vibrant remote work setting, apply now! We're searching for individuals who are passionate about delivering top-tier customer service and crafting memorable customer experiences.
Responsibilities :
- Manage inbound and outbound calls with efficiency and charm.
- Follow conversation prompts and scripts with finesse.
- Identify customers' needs, research their issues, and provide effective solutions.
- Seize opportunities to upsell products like a pro.
- Build lasting relationships and go the extra mile for customers.
- Keep comprehensive records of all interactions in our call center database.
- Attend educational seminars to sharpen your skills.
Requirements :
- Strong phone and verbal communication skills, plus active listening abilities.
- Ability to multitask, set priorities, and manage time effectively.
- High school degree or equivalent.
- Flexible schedule to accommodate varying shifts.
Ready to embark on this exciting journey with us? Apply now and let's shape exceptional customer experiences together!
Requirements
Computer / Office Requirements Laptop or Desktop Computer Computer Monitor (15" or higher). Computer Hard Drive with only the following Operating Systems : Windows 10 or Windows 11.
Computer Hard Drive with 1 or more GHz dual-core processor and a memory of 8 GB RAM or more. Computer Keyboard and Mouse Hard-Wired Land Line Telephone (plain old telephone line) w / long distance and international long distance service (preferably through your cable provider) (required for a few clients) Hardwired Broadband Internet Service via DSL, Cable or Fiber Optic with an internet connection : minimum download speed of 10 Mbps or higher and a minimum upload speed of 3 Mbps or higher.
Internet Software : Chrome Noise canceling headset with microphone (Brands : Logitech, Plantronics or Microsoft) Some items are not needed at the time of application
Last updated : 2024-05-12
Job Summary
Full Time
$41k-52k (estimate)
05/11/2024
05/14/2024
The job skills required for Call center representative include Customer Service, Call Center, Verbal Communication, Active Listening, Flexibility, Customer Focus, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call center representative positions, which can be used as a reference in future career path planning. As a Call center representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center representative. You can explore the career advancement for a Call center representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
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