Job Type

Full-time
Description
Location: Baltimore MD or Los Angeles CA
Who We Are...
Make a difference by joining Priority's international team committed to providing the Ultimate Customer Experience, while remining on the cutting edge of technology and working to improve our environment.
When you join Priority Worldwide, you join a truly diverse, international organization in a dynamic, fast-paced, environmentally minded work environment where you will grow and learn while building your career. You will have the opportunity to help shape the world through humanitarian efforts, cutting edge technology, and environmental incentives.
Global scope
Priority Worldwide is fully committed to our corporate environmental responsibility and has taken substantial actions to enhance the working environment for our employees and reduce our impact on this planet. Since 2009, 10% of net profits have been donated to environmental organizations!
Priority Worldwide has a unique and dedicated focus to the wider emergency response sector. Whether we are responding to an oil spill domestically or a major natural international disaster, we are a leader in emergency planning, preparation, and global response. With over 20 years' experience of working with governments, IGO's, NGO's, charitable organizations, and commercial responders, this is Priority's World.
Who You Are...
The Export Supervisor needs to have a strong sense of leadership and customer service skills. They will assume an intricate role in our team as a principal representative to customers and managing the entire international shipment process from quote to delivery. As an operations leader, they are responsible for maintaining healthy, mutually beneficial relationships with Priority Worldwide's international freight forwarding vendors and regulatory agencies. Attention to detail and willingness to learn are essential qualities. Candidates must be accommodating to different cultures and willing to work with people that may possess few English-speaking skills.
Required Skills and Competencies:

• Minimum of 5 years of Air Freight Experience
• Previous Supervisory Experience
• Experience handling DG, Hazmat, and ITAR Shipments
• Experience with Cargowise preferred
• Excellent customer service skills

What you will do...
At the heart of our business, this person is responsible for timely, efficient, and cost effective movement, routing, occasional quoting of international freight, traffic including customs regulations, documentation preparation, and country regulations. We are a service company that strives to provide the Ultimate Customer Experience for our clients. A friendly attitude and teamwork are essential to maintaining healthy vendor relations and interoffice moral.
General Responsibilities:

• Ensure compliance with Priority Worldwide procedures and take appropriate action to correct deficiencies
• Oversee and supervise the day-to-day Air Export Transactions & Air Export Personnel
• Ensure Priority Worldwide ethics and standards are adhered to, and that industry knowledge is shared within the export department
• Ensure that all Priority Worldwide's security measures are upheld
• Promote and facilitate environmentally friendly office/warehouse practices
• Promote and ensure a strong team environment
• Assistance with procedure creation and efficiency initiatives
• Lead/facilitate exports meetings bi-weekly; To include taking part in sharing information and progress with your department team members, and all other pertinent information
• Keep current Certifications up to date like Certificate Export Specialist (CES) and IATA DGR Certification
• Responsible for coordinating with the HR Department for Performance Reviews, Disciplinary actions, Training, Onboarding, and management of staff
• Managing the daily flow of air export shipments inclusive of:

1. Hands on handling of air shipments of all types/ business sectors and service levels
2. Handling of DG/Hazmat shipments
3. Manage & Audit AES Filings as needed
4. Complete rate/pricing requests as needed
5. Track cargo and update clients as needed

• Assignment/Delegation of shipments to appropriate team members, by managing workload and clientele being handled along with understanding the intricate details of each Client and complexity and time involved in handling certain Clients and Service Levels
• Directly oversee and have accountability for all Air Export Transactions and Client interaction
• Liaison with international and domestic agents

What We Offer...
Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons.

• Salary $65,000-$95,000 annually, depending on experience
• Comprehensive Benefits Package (Medical, Dental, Vision)
• 5 Work from home days per month
• 3 Weeks Paid Time Off
• 3 Days of Paid Time off for Volunteer Work
• Quarterly Bonus Program
• 529E College Savings Program
• Retirement Plan
• $20,000 Term Life Insurance Plan
• Mental Health Plan
• Identify Theft Protection Plan

Priority Worldwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Salary Description

Salary $65,000-$95,000 annually