RICOH IS LOOKING FOR A FIELD SERVICE TECHNICIAN

POSITION PROFILE

Services and repairs a variety of company products and systems at customer locations usually within a specific geographic area. A Technology Service Support Rep is capable of handling a full workload in a standalone and or networked environment.

JOB DUTIES AND RESPONSIBILITIES

· Achieves expected productivity levels associated with assigned workload and level of experience.

· Manages territory, inventory and customer relationships.

· Demonstrates excellent technical and customer relation skills.

· Actively drives revenue generating opportunities through supply leads, contract sales, network support contract leads, equipment and print assessment leads.

QUALIFICATIONS (Education, Experience, and Certifications)

• Requires high level technical skills typically gained through completion of technical school and 3 years of related experience.
• Requires a valid state driver's license and minimum level of auto insurance coverage per-Ricoh policy for positions entailing extensive use of personal car while on company business.
• Excellent customer service skills including ability to follow up to ensure closure of issues.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement

Schedule:

• 8 hour shift

Application Question(s):

• Hourly pay is $18.50. Let us know your salary expectations.

Experience:

• Printing: 2 years (Required)

Work Location: In person