This is a ACE/AFSCME, Local 2250 Position - Pay Table 700 - Grade 17

Hourly Range: $22.63 - $45.22

CLOSING DATE: April 25, 2024

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:

• Supports the accomplishment of the Human Resources Division mission and objectives by completing diverse and complex administrative duties that support the employment life cycle and transactional employment functions;

• Establishes and maintains a strong, positive working relationships with all customers and staff to support the delivery of efficient and effective Human Resources services (best practices);

• Implements processes, standard operating and administrative procedures, negotiated agreements, local, state and federal regulations;

• Assists with applicant transitions to employment and new hires with orientation and onboarding programs to support building high quality talent pools to fill vacancies;

• Troubleshoots customer issues and supports the transition of candidates to staffing teams, administrators and hiring managers;

• Responds to employee and applicant inquiries, schedules and facilitates individual conferences and provides follow up documentation as required;

• Prepares routine and specialized reports to determine the effectiveness of onboarding programs;

• Resolves frontline customer related issues and concerns with discretion and maintains confidentiality of sensitive information;

• Triages issues; identifies and refers complex and sensitive issues to the Employee Services Partner and Senior Partner as appropriate;

• Serves as applicant tracking systems, Aesop, Child Protective Services system, ERO and Oracle Self-Service point of contact for issues resolution;

• Performs administrative duties to include but not limited to candidate screening, briefing new hires on benefits and other onboarding activities, posting positions, data entry, scanning, researching and updating job sites/banks and applicant tracking systems;

• Conducts Orientation, onboarding and training sessions for new hires, as well as participates in a variety of presentations, facilitates CPS clearances and participates in evening and weekend events;

• Tracks, gathers and compiles candidate and new hire materials to facilitate completion of the application, screening and hiring processes;

• Drafts and prepares memos, correspondence, forms and other documents, materials and presentations, reviewing for accuracy and completeness prior to submission;

• Supports day to day office functions by scheduling and coordinating appointments and meetings, arranging travel, and processing assigned business actions;

• Assists with data collection, creates and maintains spreadsheets and accurately compiles, organizes, and prepares information for various projects, reports, meetings and presentations;

• Organizes, prepares and maintains Human Resources records and data related to the various phases of employment; Prepares and processes applicant and employee files and assists with onboarding;

• Assist office and school based staff by responding to general inquiries and provides support related to Human Resources functions;

• Assists with recruitment and selection activities to include but not limited to screening postings, scheduling appointments, coordinating candidate events and selection panels, etc.;

• Completes special administrative projects as assigned;

• Utilizes all Human Resources information technology and adapts to new technologies quickly; and

• Performs other duties as assigned.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Must have a minimum of two years of Human Resources related administrative experience, preferably in a high volume office;

• Must be able to multi-task and quickly analyze issues, shift priorities, and cope with ambiguity in a fast paced environment;

• Must be able to interact positively with all levels of staff and a broad base of customers;

• Customer focus and professional;

• Effective communication;

• Accuracy and high quality customer service;

• Learning Agility;

• Drives results; strong sense of urgency;

• Cultural sensitivity;

• Collaborates with others;

• Committed partner, personal credibility;

• Technology utilization and proficiency; and

• Maintains confidentiality.

EDUCATION REQUIREMENTS:

CERTIFICATION REQUIREMENTS:

None required.

SUPERVISORY RESPONSIBILITIES:

No direct supervisory responsibilities.

PHYSICAL DEMANDS:

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, talk, hear, walk, sit, and use fingers, tools or controls. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision such as to read handwritten or typed material, the ability to adjust focus, and depth perception. While performing the duties of this job, the employee may occasionally push or lift up to 25 lbs.

WORKING ENVIRONMENT:

Normal

ADDITIONAL INFORMATION:

Direct Deposit is expected as a condition of new hire employment.

Based on the settlement agreement reached in Administrator, Wage and Hour Division, U.S. Department of Labor v. Prince George's County Board of Education, OALJ Case No. 2011-LCA-00026, PGCPS is ineligible to sponsor foreign nationals for U.S. employment under any temporary or permanent visa program. As a condition of employment, all applicants for employment must be qualified to work in the United States without sponsorship by PGCPS. If you are not work-authorized and would require PGCPS to sponsor you for a work visa you will not be considered for employment.

To submit an application online select apply.

Please complete ALL sections and provide applicable details to ensure full consideration. If you need assistance with submitting your application online, please contact the Employee Support Center & Substitute Services at 301-780-2191.

Appropriate accommodations for individuals with disabilities are available upon request.