Status: Full Time, Non-Exempt

Hours: Monday – Friday

Supervision: This position does not supervise any other staff

Join Our Dynamic Team! Engagement Specialist - Care & Population Health Management 

Are you passionate about making a difference in people’s lives? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we have an exciting opportunity for you!

Position: Engagement Specialist - Care & Population Health Management Location: Alexandria, Minnesota (Hybrid or In-Office)

About Us: At PrimeWest Health, we’re committed to improving the well-being of our members. As an Engagement Specialist, you’ll play a vital role in connecting members with essential services and empowering them to achieve their health goals.

Responsibilities:

• Ensure compliance with Minnesota Department of Human Services (DHS), Centers for Medicare & Medicaid Services (CMS), and National Committee for Quality Assurance (NCQA) requirements. 
•  Assist in creating a symphony of paperwork—making copies, faxing documents, and crafting letters. 
•  Dive into the Medicaid Management Information System (MMIS) like a data detective. Enter care coordination and Focused Wellness activities with precision.
•  Reach out to our members, serenading them with the benefits of program enrollment. Connect them with our talented team of Community Health Workers, care coordinators, and specialists.
•  Attend case management events, trainings, and webinars. Your mission? Enroll members into PrimeWest Health’s case management, care coordination, and Focused Wellness programs.
•  Dial up members making calls of outreach and for surveys. 
• Data entry in our Care Management documentation system.

Qualifications:

• A passion for healthcare and community well-being
• Detail-oriented with a flair for paperwork 
• Excellent communication skills 
• Ability to multitask 
• Familiarity with MMIS and a willingness to learn

Why PrimeWest Health?:

• Competitive salary and benefits
• A supportive team that feels like family
• Opportunities for growth and professional development
• A chance to make a real impact in the lives of our members

PrimeWest Health is an equal opportunity employer. No phone inquiries.