Job Position

Prime Case LLC seeks a dynamic, motivated, and professional Servicing Specialist to join our team! This person is primarily responsible for following up with law firms and clients and conducting legal research regarding the collection of funds issued to clients. In addition, making status updates, closing files and transactions, and due diligence upon files will be essential.

This is a full-time permanent hybrid position and will report to our Delray Beach, FL office (3 days in office, 2 days remote). Candidate must currently reside in Florida and be within commuting distance of this location.

Responsibilities

• Address client and attorney inquiries.

• Communicate with attorneys and law firms about client cases.

• Maintain accurate and concise records of attorney conversations using designated software.

• Assist in pre-closing and closing transactions.

• Manage the department's workflow and allocate cases as needed.

• Process bill reductions and payment processing.

• Overall portfolio monitoring.

Qualifications

• Associate degree in Law, Criminal Justice or a related field.

• 1 year of paralegal or personal injury office experience is preferred.

• Experience with NY E-courts/e-law is preferred.

• Exceptional attention to detail.

• Excellent written and verbal communication skills

• Strong organizational abilities and the capacity to handle multiple priorities.

• Ability to work independently and on a team.

• Polite, confident, tactful, patient, and diplomatic while dealing with complex problems.

• Empathetic with a great sense of urgency in taking care of clients.

• Positive and supportive team player who works well with others.

• High-level proficiency in Microsoft Office Suite, PowerPoint, Adobe, and Salesforce, and can learn new software applications.

Benefits

• Health, dental, vision and life insurance.

• PTO - 10 vacation days, 3 sick days, and 2 personal days.

• Maternity leave and spousal leave.

Shift Hours

9:00am - 6:00pm with a 1 hour lunch.

Prime Case LLC is an Equal Opportunity Employer and does not discriminate against anyone based on gender, race, color, national origin, religion, disability, age, veteran status, gender identity, or sexual orientation.