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Assistant Community Manager
PrideStaff Laguna Niguel, CA
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$130k-171k (estimate)
Full Time 2 Days Ago
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PrideStaff is Hiring an Assistant Community Manager Near Laguna Niguel, CA

A South Orange County community association management company is looking for an Assistant Community Manager to join their team. This is a full-time, temp-to-hire opportunity with pay starting at $25-$27/hour. The hours are Monday through Friday 8:30am to 5:30pm, with some evening hours for meetings.
Assistant Community Manager Responsibilities:
Administrative Support:
  • Assist the Office with phone coverage.
  • Assist the Community Manager in administrative tasks such as maintaining records, processing homeowner inquiries, and managing correspondence.
  • Help prepare and distribute meeting agendas, newsletters, notices (ei, Violations, Budgets, Audits, Special mailers), meeting punchlist(s), and minutes from board meetings.
  • Distribute Board Packets as necessary at the direction of the Community Manager.
  • Process architectural requests:
    • Take receipt of architectural applications; review for completeness and ensure all submittal requirements are met.
    • Process to and from Committee/Architect; issue approval or denial letters as directed.
    • Maintain organized architectural files and log up to date
  • Maintain Workorder log
  • Maintain an updated profile sheet/portfolio for each account at the direction of the Community Manager.
  • Provide administrative assistance to the Community Manager
  • Perform other duties as directed by the Community Manager
Financial Management:
  • Support financial management activities including collecting homeowner dues, and architectural fees, processing vendor invoices, and ensuring BHE extras are charged.
  • Assist in preparing budgets under the guidance of the Community Manager.
Communication and Customer Service:
  • Serve as a primary point of contact for homeowner inquiries and concerns, providing timely and courteous responses. (ei. Phone calls and emails)
  • Communicate effectively with homeowners, vendors, and board members to address issues and coordinate services.
  • Be able to relate to the many diverse cultures, personalities and temperaments within the community and resolve business and homeowner problems in an ethical and professional manner.
  • Provide telephone coverage and respond to customer service request
Property Maintenance:
  • Assist in coordinating and scheduling work orders for maintenance such as landscaping, janitorial, and repairs to ensure the communities are well-maintained.
  • Ensure the workorder status log is up to date.
  • Responsible for the distribution of keys/transponders/ remotes/fobs or other devices used by residents to access the community facilities.
  • Monitor property conditions and report any maintenance issues to the appropriate personnel for prompt resolution.
Enforcement of HOA Rules and Regulations:
  • Assist in enforcing HOA rules and regulations by creating violation letters and distributing them to owners/residents, issuing fines as necessary, and documenting actions taken in violation logs.
  • Work collaboratively with the Community Manager and Board to develop and update community policies as needed.
Vendor Management:
  • Support Community Manager by securing quotes, overseeing work quality, and ensuring compliance with contracts.
Meeting Coordination:
  • Assist in organizing and facilitating HOA board meetings.
  • Help prepare meeting materials, agendas, and presentations as directed by the Community Manager.
Assistant Community Manager Qualifications:
  • College education and experience with similar tasks is preferred
  • Strong attention to detail
  • Strong work ethic
  • Must be proficient with Microsoft Outlook, Word, and Excel.
  • Conflict resolution skills
  • Ability to work under, and consistently meet, tight deadlines.
  • Ability to manage workflow amid shifting priorities
  • Exhibit professionalism, professional attire and demeanor at all times.
  • Demonstrate effective communication skills consisting of oral, written and listening skills.
  • Demonstrate problem-solving and analytical abilities.
  • Ability to draft correspondence and respond to inquiries and client concerns effectively and independently.
  • Demonstrate organizational skills and ability to independently prioritize daily workload.
  • Must work effectively with co-workers, customers and others by sharing ideas in a constructive and positive manner; listening to and objectively considering ideas and suggestions from others; keeping commitments; keeping others informed of work progress, timetables and issues; addressing problems and issues constructively to find mutually acceptable and practical business solutions.
Compensation / Pay Rate (Up to): $25.00 - $27.00 Per Hour

Job Summary

JOB TYPE

Full Time

SALARY

$130k-171k (estimate)

POST DATE

05/02/2024

EXPIRATION DATE

05/15/2024

WEBSITE

pridestaff.com

HEADQUARTERS

NASHVILLE, TN

SIZE

1,000 - 3,000

FOUNDED

1978

TYPE

Private

CEO

MICHAEL MURPHY

REVENUE

$200M - $500M

INDUSTRY

Business Services

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The following is the career advancement route for Assistant Community Manager positions, which can be used as a reference in future career path planning. As an Assistant Community Manager, it can be promoted into senior positions as a Community Development Manager II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Assistant Community Manager. You can explore the career advancement for an Assistant Community Manager below and select your interested title to get hiring information.

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If you are interested in becoming an Assistant Community Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Assistant Community Manager for your reference.

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An Assistant Community Manager provides management to an organization’s social media presence.

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An Assistant community manager may be required to train new leasing consultants and monitor their job performance.

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Assistant Community Managers handle smaller day-to-day communication-related tasks and other clerical work to free up the Community Manager’s time so they can complete larger, big-picture tasks.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Assistant Community Manager jobs

To become an Assistant Community Manager, candidates need to have a strong sales drive.

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Learn the basics, then move on to bigger things.

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Step 3: View the best colleges and universities for Assistant Community Manager.

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