10 Service Desk Technician Jobs in Casa Grande, AZ
PRICE INDUSTRIES INC is Hiring a Service Desk Technician Near Casa Grande, AZ
Level
Experienced
Job Location
Casa - Casa Grande, AZ
Position Type
Full Time
Education Level
4 Year Degree
Travel Percentage
Negligible
Job Shift
Day
Job Category
Information Technology
Job Description
Price Industries is seeking a Service Desk Technician with experience in Active Directory, hardware support, networking, and Microsoft Office Suite. At Price, innovation converges with excellence in HVAC solutions, propelling us as a foremost global leader in air distribution. Our commitment resonates in nurturing a dynamic workplace, igniting talent, and fostering the growth of transformative ideas.
This is a hands-on position where you will interact with our user communities regularly. You'll support a variety of technologies and respond to a wide range of support issues and manage the user's expectations.
Keys
- 3 years of Desktop support experience in a large-scale distributed environment.
- Experience with Windows (XP/7/8/10), Active Directory , Microsoft Office, network protocols and telephony
- Hardware support
- Provide first-level technical support, maintenance, and troubleshooting for hardware and software in a Microsoft Windows environment.
- Setup and maintain new computers, laptops, and mobile devices including all required hardware and software.
- Support Microsoft office suite of products, and a variety of specialized applications.
- Provide help desk support for users for all hardware and software issues and requests.
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced.
- Work individually and in a team on IT projects, such as hardware or software upgrades.
- Comfortable in using a ticketing system to log all support calls and request.
- Experience with troubleshooting CNC issues.
- Experience with application support.
- Experience with supporting IP phone systems.
- General experience with Citrix, iOS, Android
- Experience with configuring and troubleshooting MS Exchange email for MS Outlook, iOS and Android.
- The ability to work in a fast paced, high volume, changing environment.
- Demonstrated systematic, analytical approach to problem solving.
- Experience supporting, troubleshooting, and repairing computer hardware, including desktops, laptops, printers, and peripherals.
- Experience in a help desk environment.
- Experience with manufacturing environments will be considered as asset.
- Excellent customer service skills
- Good verbal and written communication skills
- Self-motivation and a team player attitude
Job Summary
Full Time
$47k-58k (estimate)
04/29/2024
05/12/2024
priceindustries.us
PITTSBURGH, PA
50 - 100
1992
Private
JOSEPH PRICE
$10M - $50M
Specialty Trade in Construction
Related Companies
The following is the career advancement route for Service Desk Technician positions, which can be used as a reference in future career path planning. As a Service Desk Technician, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Desk Technician. You can explore the career advancement for a Service Desk Technician below and select your interested title to get hiring information.
If you are interested in becoming a Service Desk Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Desk Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Desk Technician job description and responsibilities
Moreover, technicians develop and deploy solutions for all computer-related problems and take action to resolve them whenever they arise.
03/20/2022: Newark, NJ
A help desk technician responds to customer queries to provide technical assistance.
01/13/2022: New Bedford, MA
A good help desk technician has the right balance of knowledge, communication skills, and patience.
01/19/2022: Alamogordo, NM
Service Desk Technician support technology customers via phone, online and occasionally on-site.
03/29/2022: Chattanooga, TN
Service Desk Technician need a deep understanding of computer hardware and software.
02/12/2022: Davenport, IA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Desk Technician jobs
Some service desks have specialized functions
01/24/2022: Poughkeepsie, NY
As technology changes, so too will the role of the service desk.
03/16/2022: Bergenfield, NJ
Companies routinely hire a range of experience levels, from entry to expert, to handle their ongoing service delivery.
02/15/2022: Las Cruces, NM
As businesses grow, their need for competent help desk support will grow.
01/27/2022: Florence, AL
Different businesses use different software and administration networks to accomplish help desk support, but many technical skills are transferrable.
03/30/2022: Columbia, SC
Step 3: View the best colleges and universities for Service Desk Technician.
