Account coordinator

This is in Providence. First shift. Send resumes asap that you identify and speak with.

Description of Duties

• Track the status of incoming orders from suppliers once they are in transit and promptly alert sales of any potential concerns.
• Attend Operations/Production Planning meetings to provide updates on the status of current and future orders.
• Distribute customer orders to the operations order processing team promptly to ensure customer-required ship dates are met.
• Act as a liaison with sales team members regarding factory shipments and deliveries once they are in transit.
• Generate sample pulls and fixture pick tickets for all relevant departments.
• Prepare packing slips for outgoing shipments.
• Review account information from customer websites to update and monitor account requirements.
• Provide tracking numbers for customer shipments.
• Check inventory before processing orders and address any issues by collaborating with Sales Support.
• Create orders for vendor production.
• Generate work orders for reticketing of goods and reworking in-house goods.
• Review customer orders received either from transmissions or manual orders.
• Maintain customer records in the system, updating base prices, cross-references, and the address book.
• Communicate with store personnel regarding return authorization requests.
• Record daily shipping dollars by account and purchase order.
• Create account documents such as new item forms, maintenance forms, and order forms for existing customers.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Monday to Friday

Travel requirement:

• No travel

Experience:

• Account coordinator: 2 years (Required)

Ability to Relocate:

• Providence, RI: Relocate before starting work (Required)

Work Location: In person