Duties and Responsibilities:

• In Office Coordination: Guiding staff and patients through appointments. Serve as a liaison between patients, clinical staff, and treatment coordinators.
• Daily Prep: Preparing and verifying patient records for upcoming visit. Coordinating with all medical staff members to ensure that all patients’ needs are being met.
• Answering Phone Calls: Handling incoming calls, transferring callers as appropriate.
• Greeting Visitors: Welcoming patients to the office and ensuring their comfort for the duration of their visit.
• Scheduling: Managing schedules for providers and medical assistants.
• Correspondence Handling: Managing incoming and outgoing correspondence, including emails, faxes, mail, and packages.
• Record Keeping: Filing, scanning, and organizing records, invoices, and other important documentation.
• Inventory: Help manage, track, and ship inventory.

Qualifications:

• Passionate about health and interested in holistic health practices.
• Pleasing Personality: A friendly demeanor and professional attitude.
• Communication Skills: Excellent verbal and written communication skills.
• Customer Service: Ability to greet patients, provide information, and engage in customer service.
• Organization & Time Management: Strong organizational skills. Ability to manage schedules, appointments, and office tasks. Self-starter and take initiative.
• Attention to Detail: Accuracy in record-keeping and correspondence management.
• Computer Literacy: Familiarity with software such as Microsoft/Google Word, Excel, Outlook, and PowerPoint. Comfortable using/learning medical front office systems.
• Team Player: Build and maintain positive relationships with co-workers and patients. Adaptable and willing to help as needed.
• Experience: Able to learn quickly is mandatory.1 years of working within a professional office setting is an asset (though not always required). Supervisory experience in a medical office is preferred but not mandatory. Customer service experience is valuable.

Benefits:

• Competitive salary commensurate with experience
• Paid time off and holidays
• Functional Medicine in-office benefits
• Opportunities for professional development and growth within the organization
• Collaborative and supportive work environment dedicated to improving patient outcomes and team satisfaction

If you are passionate about holistic healthcare and thrive in a patient-focused environment, we encourage you to apply for the Front Office Coordinator position at Prestige Wellness Institute. Join us in our mission to empower individuals to live healthier, happier lives through integrative medicine. Apply today by submitting your resume and cover letter. We look forward to welcoming you to our team!

Job Type: Full-time

Pay: $13.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Relocate:

• Springville, UT 84663: Relocate before starting work (Required)

Work Location: In person