Prestige Storage is a fully integrated self-storage operator that began in 2016 and quickly grew to 50 stores across 7 states. At Prestige Storage, we believe that our employees are the heart of our business. We strive to create a positive and supportive work environment that feels like family. Our culture is centered on recognizing and rewarding hard work and dedication, and we offer a range of incentive programs to motivate and inspire our team. We understand that happy employees are productive employees, which is why we prioritize building a workplace that fosters open communication, collaboration, and mutual respect. At Prestige Storage, you can expect to be part of a team that values your contributions and invests in your success.

Our team is looking for Property Manager. This position will be 40 hours per week and must be able to work Saturdays. Your time will be focused at our Pasadena, MD location.

The Property Manager – Self Storage is responsible for:

Benefits we offer

• Outstanding company culture; including steady work hours and work/life balance
• Competitive starting pay monthly bonus opportunity
• Affordable Health Insurance – medical, dental, and vision

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Provide exceptional customer service and sales experiences to all potential and current customers in person and over the phone
• Focus on increasing Key Performance Indicators (KPI’s) to continually meet property goals
• Guide new customers through rental processes and agreements
• Handle cash and balance receipts, pursue collections, post payments, and process daily bank deposits with integrity
• Help keep customers current with payment and make collections calls when required
• Perform daily cleaning duties, responsible for property cleanliness, curb appeal, and overall property integrity
• Conduct daily storage unit inspections; confirm inventory availability and ensure spaces are ready to rent
• Perform independently on day-to-day basis with a focus on teamwork and partnership with District Manager and other properties in area
• Performing light property maintenance (i.e. changing hasps, changing light bulbs, etc)
• Opening and Closing Procedures
• Other duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Minimum 1 year of experience in a sales or customer service environment
• High School Diploma or equivalent and must be 18 years of age
• Preferred experience: Retail Sales/Customer Service, Hospitality, Casual Dining, Service Industry
• High level of integrity, accountability, and initiative
• Strong communication, interpersonal, and problem-solving skills
• Ability to work Saturdays
• Must have reliable transportation, a valid driver’s license, and the ability to arrive on time for scheduled shifts

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Ability to move freely throughout the property multiple times per day
• Ability to regularly lift up to 50 pounds

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Experience level:

• 1 year
• Under 1 year

Shift:

• 8 hour shift

Weekly day range:

• Every weekend
• Monday to Friday

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Pasadena, MD (Required)

Ability to Relocate:

• Pasadena, MD: Relocate before starting work (Required)

Work Location: In person