Collections Specialist

Nashua, NH (On-Site)

WHO WE ARE

Prestige Medical Imaging (PMI) is one of the largest independent medical imaging solutions providers in the nation. We have been providing high-quality products and services to hospitals, physician practices, and sporting teams since 2003. We are the official X-Ray equipment provider of the NBA, and other professional sports teams. Recently, Atlantic Street Capital, a private equity firm, invested in our company to position us for next-level growth. This partnership will allow us to expand our broad suite of medical imaging equipment to urgent care centers, orthopedic, radiology, pulmonology, veterinary, urology, and podiatry practices across the United States.

THE OPPORTUNITY

Our team is growing! We are looking to add an experienced Collections Specialist to join our dynamic team! In this role, you will be responsible for ensuring timely collection of outstanding payments. Your role will involve analyzing accounts and implementing strategies to reduce accounts receivable. The ideal candidate will have strong customer service skills, deep experience in collections, and proficiency in accounting software

Your Responsibilities:

• Monitor and analyze accounts receivable to identify delinquent accounts.
• Implement effective collection strategies to ensure timely payment.
• Conduct account analysis to identify trends and patterns in payment behavior.
• Coordinate with billing department to resolve any billing issues.
• Utilize telemarketing techniques to contact customers and negotiate payment arrangements.
• Maintain accurate records of all collection activities.
• Collaborate with other departments to streamline the revenue cycle management process.
• Communicate hold status and the factors behind specific decisions to all levels of Sales Management.
• Establish payment plans for customers.
• Monitor credit holds and release pending orders, as needed.
• Propose write-offs of doubtful accounts receivable.
• Provide support during internal and external audits.

KEY QUALIFICATIONS YOU’LL BRING

• Clear and Persuasive Communicator: Your ability to articulate ideas, both in writing and verbally, will set you apart. Effective communication is at the heart of what we do.
• Meticulous Organization: We're looking for someone who leaves no detail unchecked. Your knack for precision ensures that nothing slips through the cracks.
• Master of Time: You thrive on deadlines and have a track record of meeting them with ease. Your time management skills are second to none.
• Task Triage: You understand the art of prioritization and when to delegate tasks effectively. This ensures that our team operates efficiently.
• Cool Under Pressure: High-paced and occasional stress don't faze you. In fact, you thrive in such environments, making you an invaluable asset.
• Tech-Ready: Familiarity with standard business equipment is a must, and your proficiency with the Microsoft Office Suite, including Microsoft Dynamics, is a definite plus.

Your Credentials and Experience:

• Proven experience and minimum 5 years in collections.
• Strong knowledge of accounts receivable processes and procedures.
• Proficiency in using accounting software .
• Excellent communication skills, both written and verbal.
• Ability to analyze data and make informed decisions based on findings.
• Strong negotiation skills to effectively resolve payment disputes.

Capable of relationship-building, negotiation, problem-solving and follow through with internal and external partners

A Vision for Growth:

In our pursuit of excellence, we've partnered with Atlantic Street Capital, a respected private equity firm. This strategic collaboration is propelling us to new heights, positioning PMI for next-level growth. With this partnership, we're excited to broaden our range of cutting-edge medical imaging equipment. Our expansion plans include serving urgent care centers, orthopedic practices, radiology departments, pulmonology clinics, veterinary hospitals, urology specialists, and podiatry practices throughout the United States.

At PMI, we're not just shaping the future of medical imaging; we're redefining it. Join us on this remarkable journey as we continue to set the standard for excellence in our industry.

BENEFITS:

We strive to enrich the lives of our team and offer a variety of health and wellness benefits, paid time off, and an environment that celebrates continuous learning and development.

EQUAL OPPORTUNITY EMPLOYER

We are an equal opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided based on qualifications, merit, and business need.

Job Type: Full-time

Pay: Up to $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Weekly day range:

• Monday to Friday

Work setting:

• Office

Work Location: In person