Prestige Chrysler Dodge Ram Jeep is seeking an experienced Service Advisor with working knowledge of our brands, and the desire to succeed in a team based environment. 

We are looking for someone with a sound foundation of professionalism, who is extremely well organized and able to handle a high energy workload, to remain calm under pressure. 

WE OFFER:

• Industry leading pay based on experience
• Medical & Dental Insurance, HSA Options 
• Employee discounts 
• Paid vacation time, 
• Closed Sundays
• Great work environment

REQUIREMENTS:

• Must have 1-3 years Dealership experience with Chrysler Dodge Ram Jeep products
• Must have proficiency with managing high levels of Warranty related work orders
• Must be proficient with DealerTrack, Google Sheets, Office, ect. 
• Have excellent written and verbal communication skills
• Proven record of achieving exceptional Customer Satisfaction
• A desire for a long term career with a growing organization
• Personal and professional integrity
• Have a valid driver’s license

RESPONSIBILITIES:

• Greet customers promptly, in person and on on the phone 
• Obtain customer and vehicle information accurately, every time
• Clearly record all vehicle symptoms as described by the customer accurately, every time
• Prepare a complete and accurate estimate of cost for labor and parts, determine method of payment 
• Establish timelines, setting yourself and the customer up for success
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order, and that keys are located before customer is called to come pick up 
• Explain all completed work and charges to customers, make sure all paperwork is clean and in order 

We are looking to add a stabile long term person to our team, if you fit the above listed requirements our Prestige Family owned dealership is excited about speaking with you!