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4 Service Coordinator Jobs in Battle Creek, MI

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Presbyterian Villages of Michigan
Battle Creek, MI | Full Time
$66k-85k (estimate)
2 Months Ago
Volunteers of America Michigan
Battle Creek, MI | Other
$58k-78k (estimate)
2 Months Ago
Milestone Senior Services
Battle Creek, MI | Full Time
$29k-39k (estimate)
1 Week Ago
Presbyterian Villages of Michigan
Battle Creek, MI | Part Time
$65k-81k (estimate)
2 Months Ago
Service Coordinator
$66k-85k (estimate)
Full Time 2 Months Ago
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Presbyterian Villages of Michigan is Hiring a Service Coordinator Near Battle Creek, MI

Overview:
Summary: The Service Coordinator assumes responsibility for coordinating programs and services to help residents maintain a good quality of life and age in place. Assisting in assessing and identifying resident and family needs and outside resources to meet those needs. Areas of assistance may include physical, mental, psychological and/or social as it relates to aging and moving in/moving out.
Responsibilities:
  • Responsible for networking with community organizations, and seeking affordable and new services to offer residents.
  • Initiates and completes psychosocial assessments, interviewing patients, families and others in order to evaluate current condition and identify current or potential adjustments.
  • Provides general case management (and referral services) and maintains complete and updated resident files. Monitor and manage supportive services where necessary.
  • Service Coordinator meets requirements outlined in Quality Assurance Review Process and Semi-Annual File Review Process (Reviews). The Reviews capture resident assessments, resident programs, policy compliance, and Education and Wellness Programs.
  • Complies with all Federal and State confidentiality regulations including but not limited to HIPAA.
  • Coordinates services for optimal living (i.e. aging in place and wellness philosophies).
  • Utilize appropriate documentation system to track all work done with residents. Completes all required paperwork with all residents who want to utilize the Service Coordination program.
  • Completes Care Plans/Quarterly Monitoring with residents needing referrals and follows up on all services at and after implementation.
  • Submits Semi-Annual Performance Reports to HUD in order to maintain funding for the Service Coordination program at the property.
  • Provides Administration with regular status reports, including preparation and possible presentation to the board.
  • Identifies and reports resident violations to appropriate authorities.
  • Engage all residents to identify areas of need, and make necessary referrals. Organize and promote resident involvement in on and off site programs.
  • Assists in the coordination of home care services to enable independent living and aging in place. Including development of a Resource Directory that include a list of service providers. Continually educates residents (and staff) on a variety of matters including service availability, application procedures, resident rights, health/safety/fitness, issues relating to aging etc. Sponsor educational events related to health care, agency support, life skills and referral sources. Assists in the coordination of meals-on-wheels services, transportation, and any other service needs of residents.
  • Coordinates counseling, occasional visits from a nurse, preventative health screening/wellness and legal advocacy.
  • Embraces, upholds and promotes Presbyterian Villages of Michigan's mission, vision, beliefs, values, strategic goals, objectives, Service Excellence and Servant Leadership.
  • Creates and maintains a positive atmosphere of customer service, including continuous quality improvement, teamwork, mutual respect and professionalism.
  • Attend and participate in all appropriate meetings and training opportunities in order to keep informed on current information and skill development.
  • Follow established policies and procedures including but not limited to:
  • Presbyterian Villages policies and procedures.
  • Safety policies and procedures.
  • Federal, state and local regulations.
19. All other duties as assigned
Qualifications:
Education: Minimum degree in social work, psychology or gerontology preferred.
Experience: Two or more years of experience in a social service delivery with elderly and/or family population. Demonstrated working knowledge of supportive services and other resources in the area served by the project. Demonstrated ability to advocate, organize, problem-solve, and provide results for the residents served.
SKILLS/ABILITIES: Good communication, comprehension and interpersonal skills.
Working knowledge of Windows, Microsoft Office Suite and resident software data systems (AASC online, Care Guide, RealPage or similar related systems, etc)

Job Summary

JOB TYPE

Full Time

SALARY

$66k-85k (estimate)

POST DATE

03/13/2024

EXPIRATION DATE

05/07/2024

WEBSITE

pvm.org

HEADQUARTERS

Southfield, MI

SIZE

200 - 500

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The following is the career advancement route for Service Coordinator positions, which can be used as a reference in future career path planning. As a Service Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Coordinator. You can explore the career advancement for a Service Coordinator below and select your interested title to get hiring information.

If you are interested in becoming a Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Coordinator job description and responsibilities

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Provided field support to environmental consulting companies and ensured a high level of customer service and customer satisfaction.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Coordinator jobs

A Service Coordinator works with a variety of healthcare professionals like Nurses to ensure their clients receive the best treatment possible.

01/08/2022: Petaluma, CA

A client service coordinator must have excellent communication and customer service skills, especially on managing and organizing client accounts.

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May responsible to provide medically related social work services so that each resident may attain or maintain the highest practicable level of physical and mental health.

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Service Coordinator may monitors the delivery of services to residents to ensure they are appropriate, timely, and satisfactory.

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Must provide excellent customer service via active listening, a positive attitude, and professional and personalized communication.

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Step 3: View the best colleges and universities for Service Coordinator.

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