Key Responsibilities

• Training and development of customer employees to ensure that a customer team is developed to handle the intricacies of the Fresh Foods and/or Bakery and/or Deli department.

• Represents the company in professional capacity to ensure that available human resources are properly trained to handle the details of a Fresh Foods department on a day-to-day basis.

• Travels and visits stores independently to ensure client/customer requirements are met. Retail travel needs to be scheduled in advance with an agenda outlined for the travel days. While traveling, each technician will check in frequently with an update. Formal pre and post communication with the store may be necessary to determine what resources will be needed. Objectives for each visit will be determined as well as a desired outcome.

• New store openings/remodels:

• May assist stores with setting cases to plan-o-grams.

• May train associates to set cases to plan-o-grams.

• May train associates on production.

• May support production to meet store volume needs pre and post opening.

• New items set ups, tracking and analysis. Maintenance of plan-o-grams as needed, seasonally and according to business needs. Maintenance of program manuals and supporting of merchandising tools for specific categories.

• May develop Reports to include:

• Store Visits.

• Monthly category reports that include analysis, seasonal recommendations, deletes, and trends.

• Annual category review reports.

• Other reports and analysis as needed.

• May communicate weekly with merchandisers, store visit recaps to management and introduction of new programs and new items.

• Other duties as assigned.

Must know the details of Fresh Foods and/or Bakery and/or Deli operations.

Must be able to set up displays and participate in resets and remodels individually and as part of a team

Must have a valid driver’s license.

3 years of related technical experience in core retail Fresh Foods, Bakery, or Deli operations.