The intake coordinator is responsible for accepting referrals from the company’s referral sources, communicating with them, and maintaining professional relationships

The position holder is required to organize and manage referral information, processes accurately, and distribute it over the other departments based on the given route

Intake coordinators report to the department lead, operations manager, and/or DON

Check referral portals and accept referrals

Constantly check and keep faxes updated

Print, collect, organize, and manage all accepted referrals, the process for information verification, eligibility check, and data entry

Keep the referral log up to date and make sure all accepted referrals are reported into the log

Distribute charts and information in a timely manner for further processes

Troubleshoot, prioritize, and present a polished, positive image to referral sources

Call newly accepted patients, introduce the company, and verify their information in the referral

Maintain a professional, positive, and motivated working environment

Implement given tools and materials on daily basis

Submit daily written or verbal reports to the Operations manager and DON about accepted referrals, ongoing patients

Maintain good communication and professional relationships with the staffing department

Job Type: Full-time

Pay: $25.00 - $35.00 per hour

Schedule:

• Monday to Friday

Experience:

• Quality assurance: 1 year (Preferred)

License/Certification:

• LVN (Preferred)

Work Location: In person