About Premier

Premier Service of Carolina, Inc. is a non-hospital inpatient Psychiatric Residential Treatment Facility (PRTF) providing services for children and adolescents ages 7-17 who have mental health needs and developmental disabilities.

Our mission is to provide the highest quality of care to our consumers and their families through a comprehensive array of services to promote positive outcomes for future success. Our consumers learn healthy coping skills and therapeutic techniques, how to address trauma, and how to safely integrate back into their communities.

The primary role of this position is to provide case management services to children/adolescents in the PRTF setting to ensure they receive services appropriate to their needs, and continuity of care.

The QP, in addition to participating in treatment team planning and assistance with PCP development, works with the person receiving services and his/her family to follow-up on progress/lack of progress in meeting treatment goals. The QP assists the clinical team with arranging and providing psychoeducation as indicated in the Person-Centered Plan; assists in monitoring and evaluating the effectiveness of interventions, as evidenced by symptom reduction and progress toward goals identified in PCP, this includes telephone time and collateral contacts to persons who assist the recipient in meeting his/her goals specified in the Person-Centered Plan. The QP assists and supports the person served in developing critical daily living and coping skills. Other responsibilities include but are not limited to, advocating on behalf of the person receiving services, documentation of progress notes, oversight in implementation of the interventions identified in the PCP and other duties as assigned. Interventions are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest level of stabilization.

The Case Manager will develop, strengthen, and maintain a direct working relationship with mental health professionals, community agencies, and the child’s/ adolescent’s support system. The individual that functions in this role must be able to effectively maintain required records and documentation.

JOB DUTIES AND RESPONSIBILITIES

Essential Functions, include but are not limited to the following:

The Case Manager will:

• Identify strengths, limitations, risk factors, and needs, and to refer and coordinate the provision of concrete services to the child/adolescent/family.
• Complete all non-clinical intake paperwork for case management services according to agency policy and procedure, including but not limited to appropriate releases of information, confidentiality form, PCP, Non-Clinical Assessment/Case
• Management Assessment (if appropriate), updated case plan, CFT notes, etc. This includes the gathering of historical and relevant background information, past records (medical, school legal, etc.) for the case file, and court.
• Maintain face-to-face and telephone contact with each assigned consumer/family.
• Track dates and attend court with prepared documentation. Assist with notification of all appropriate parties to attend court and all appropriate staffing.
• Arrange visitation schedule structured upon the completed visitation plan with input from the appropriate parties, supervise visitations, and document observations as appropriate.
• Notify the biological parents/ legal guardians of any changes in status, placement, medical & clinical treatment, etc., relative to the child.
• Assist direct care staff in implementing tasks and activities according to the case plan.
• Intervene and assist direct care staff in crisis situations.
• Refer the child, as appropriate, for medical care, including developmental, psychiatric, medical evaluations, treatment, etc.
• Assist in the provision of appropriate information when applicable and accompany children to appointments, as necessary, to report progress or lack thereof.
• Complete IRIS Reports and abide by Incident Reporting policy and procedures as applicable.
• Develop and maintain appropriate documentation and concurrent planning by PSOC policy and procedures.
• Participate in on-call system per agency policy and procedures, if applicable.
• Attend and participate in staffing reviews, administrative reviews/staffing, judicial reviews, permanency staffing, school staffing, CFT meetings, etc.
• Attend and participate in professional development training for professional growth as developed by PSOC, and other state-mandated trainings.
• Attend Mandatory trainings as required.
• Other duties as assigned.

SECONDARY RESPONSIBILITIES:

1. Maintain established caseload productivity requirements and established standards for direct client contact.

2. Maintain client confidentiality according to established policies, federal and state statutes, as evidenced by obtaining needed releases of information and maintaining updated releases of information.

3. Provide complete documentation for services rendered within established time frames, including progress notes, PCPs, and other required documentation.

4. Complete assigned paperwork in compliance with standards, including time sheets, leave requests, clients’ records, client appointments and management information system.

5. Provide quality services to clients as evidenced by assessment of services and the quality improvement system.

6. Other duties as assigned.

QUALIFICATIONS and Experience:

• Bachelors degree in Human Service field with 2 years full-time, post-bachelor degree accumulated MH/DD/ experience with population, OR
• Bachelors degree in a field other than Human Services with 4 years full-time, post bachelor’s degree accumulated MH/DD/SAS experience with population, OR
• An individual who holds a license Registered Nurse (RN) in North Carolina, and also has 4 years of experience with the MH/DD/ population. The QP function may be completed by a Certified Clinical Addiction Specialist (CCAS) or Certified Clinical Supervisor (CCS), OR
• Master’s degree in Human Services field and has 1 year of full –time post-graduate degree accumulated MH/DD/SAS experience with population.

Job Type: Full-time

Pay: $20.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Vision insurance

Patient demographics:

• Adolescents
• Children

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Albemarle, NC 28001: Relocate before starting work (Required)

Work Location: In person