8 Cloud Solutions Architect Jobs in Texas, TX
Preludesys is Hiring a Remote Cloud Solutions Architect
Cloud Solutions Architect III for state owned Genesys CX3 CCaaS Cloud solution. Responsibility will include installation, implementation, and configuration of the Genesys CX3 platform. You will work closely with resources and vendor resources for support and management of the platform. This position will serve as a technical resource for configuration of and integration of Enterprise Telecom Cloud solutions and supporting components for Genesys.
- Provides support and guidance to more junior team members, particularly for challenging and sensitive assignments.
- Provides support and guidance to team members, particularly for challenging and sensitive assignments.
- Assesses customer needs and makes configuration recommendations.
- Setup and configuration from a selection of Genesys products, as well as other select vendors, for our client base.
- Opens and/or manages vendor support tickets.
- Interacts closely with Project Management to deliver projects that are done on time and on budget.
Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
Years
Required/Preferred
Experience
8
Required
Telephony/VoIP experience with a focus on Contact Center applications
8
Required
Experience with a focus on cloud based contact center applications CCaaS
8
Required
Experience with Genesys CX Cloud installation, implementation and configuration
8
Required
Advanced hands-on experience in migration strategy planning and execution from a legacy on premise/ hosted contact center platform to a CCaaS Genesys platform.
8
Required
Architect Call flows, IVRs, skills, permissions, roles, data points, user, etc.
8
Required
Strong understanding of communication infrastructure, device compatibility and integration with CCaaS platforms.
8
Required
Hands on experience and knowledge with cloud providers (Genesys, Google Cloud, AWS).
8
Required
Strong proficiency with configuring and optimizing cloud platforms for telecom applications, ensuring performance, reliability, and security
8
Required
Ability to comprehend, analyze, and research problems of a complex nature, make reasonable decisions, and recommend solutions.
8
Required
Ability to provide technical expertise and guidance to internal teams and external customers on cloud-based solutions.
8
Required
Ensure compliance with regulatory requirements and industry standards for financial institutions implementing services in the cloud.
8
Required
Ability to quickly adapt to changes in process, requirements, goals, and organizational change.
8
Required
Requires excellent communication skills, analytical ability, strong judgment and management skills, and the ability to work effectively with client and IT management and staff.
8
Required
Improves systems by studying current practices, designing modifications. Recommends controls by identifying problems; writing improved procedures.
8
Required
Prepares technical reports by collecting, analyzing, and summarizing information and trend.
8
Required
Provides engineering support for large-scale 24x7 operational environment, including off-hours
8
Required
Advanced verbal and written communication skills.
8
Required
Effective organizational, planning and time management skills.
4
Preferred
Work with developers on reporting, API integration, 3rd party app integration. Expertise on full set of Genesys API (ex. Analytics. BI, user management, etc.)
4
Preferred
Strong proficiency with monitoring and troubleshooting telecom services and infrastructure in the cloud, addressing performance issues and outages promptly
4
Preferred
Advanced database and presentation software skills.
4
Preferred
Advanced research, analytical, and problem solving skills.
4
Preferred
Genesys cloud certified
Job Type: Contract
Salary: $140.00 - $150.00 per hour
Schedule:
- 8 hour shift
Experience:
- Genesys: 10 years (Required)
- CCaaS: 9 years (Preferred)
- Cloud architecture: 10 years (Preferred)
Location:
- Texas City, TX (Required)
Work Location: Remote
Job Summary
Contractor
IT Outsourcing & Consulting
$122k-150k (estimate)
03/31/2024
07/27/2024
preludesys.com
IRVINE, CA
500 - 1,000
1999
Private
KIRAN B CHANDRA
$10M - $50M
IT Outsourcing & Consulting
Related Companies
About Preludesys
PreludeSys is an on-demand service provider that includes business advisory, application development, integration, support and sustenance services.
The job skills required for Cloud Solutions Architect include Troubleshooting, Problem Solving, API, AWS Cloud, Written Communication, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Cloud Solutions Architect. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Cloud Solutions Architect. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Cloud Solutions Architect positions, which can be used as a reference in future career path planning. As a Cloud Solutions Architect, it can be promoted into senior positions as an Enterprise Infrastructure Architect IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Cloud Solutions Architect. You can explore the career advancement for a Cloud Solutions Architect below and select your interested title to get hiring information.
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