WE are PREFERRED for a reason.

Who WE are:

WE are passionate about Driving the Health and Wealth of our dealer partners while Elevating the Ownership Experience of our drivers through our shared values, WE:

CARE First | Are DYNAMIC | Act with INTEGRITY | Are DRIVEN

With our people-first culture, we believe in creating an environment where employees look forward to work each day. We are committed to helping each employee develop their own career dream & with cross-team development opportunities, our employees are able to pursue any position of interest.

WE are PWI, WE are Preferred Warranties, Inc!

What WE do:

Available in all 50 states, PWI is expanding our footprint and product offerings to independent automotive dealers. We are a tier 1 provider of extended protection plans for preowned vehicles, with a focus on protecting dealer partner’s brand by covering their client’s mechanical issues post purchase.

What WE are looking for:

Top-notch, talented team members who CARE First & Act with INTEGRITY.

People that live for a challenge, a stretch goal, for success - folks that are DYNAMIC & DRIVEN.

At PWI, we offer an inclusive work environment while empowering all to attain new heights.

Employment Type: Full time, non-exempt

Starting Salary: $16/hour or $1,300.05 Semimonthly Pay. Hourly rate increases are subject to the successful completion of training along with additional responsibilities (post 90-day introductory period)

Department: Accounting

Reports To: Accounting Manager located in Kingston PA

Education and Experience:

· High School Diploma, or GED - Required

Two (2) years of experience in the vehicle service contracting industry or in the customer service industry preferred

Role & Responsibilities: The position is an emerging role with potential for advancement. The responsibilities below may not be all encompassing. As the role of Customer Service and Claims Processor emerges, we reserve the right to review and refine your specific areas of focus as needed.

· Work in an email queue system as well as in a phone queue to speak directly to shop vendors regarding invoicing and payments. Review invoices and payment to shop vendors. Processing of billing and payment related requests for multiple companies. Research and resolve customer problems, acting as the customer liaison between other departments or vendors when necessary

· Assist with customer service calls and tasks, answering inbound calls from both internal and external customers. Address customer questions and concerns in a friendly and service-oriented manner, ensuring accurate and timely information is provided

Hiring is contingent upon successful completion of our background and drug screening process. PWI is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

Job Type: Full-time

Pay: $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: Hybrid remote in Kingston, PA 18704