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18 Customer Service Associate Jobs in Goldsboro, NC

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Customer Service Associate
$42k-52k (estimate)
Full Time 3 Weeks Ago
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Precision Tune Auto Care of NC is Hiring a Customer Service Associate Near Goldsboro, NC

Customer Service Associate (Great Career Opportunity)

Your next career move is to join one of our family-owned, locally-operated automotive shops. We are looking for enthusiastic service advisors, who want to build a career with a growing company!

Precision Tune Auto Care is proud to offer:

● Family-owned company with a culture of caring for people.

● Top industry pay - Competitive base wage based upon experience

● Unlimited commissions potential

● A career path with unlimited potential

● Fun, teamwork environment

● Clean, neat stores

● Lots of customers -- Check out our 4.2 Google scores

● Advancement opportunities

● Continued training

● Medical, dental and vision insurance & life insurance

● 401K plan with employer match

● Paid time off

● Closed on Sundays to spend time with family & friends

Our business is growing, the opportunity is huge, and we will pay very competitive rates.

At Precision Tune Auto Care of North Carolina we offer our customers a one stop solution for all of their automotive maintenance and repair needs (a true dealer alternative). From oil changes and tires to engine replacement and electrical diagnosis; simply put, we fix cars. It is important to us that our customers are always happy, safe, and that their cars are reliably maintained. Our family-owned and operated group opened the first location in 1979, and we operate more than 30 locations across North Carolina.

Our company strives to provide outstanding customer service and high-quality work at a great value.

We are seeking enthusiastic, passionate team members who have drive and potential to build a career with an established company that is continually growing and believes that people are our best asset.

As a CSA, you will be responsible for greeting customers in a friendly manner, developing relationships, and exceeding all expectations. You will coordinate the workflow of technicians. You will also recommend and sell needed tires and auto repair/maintenance services to customers.

Qualifications / Requirements include:

● 2 years sales and customer service / retail experience a big plus

● Excellent communication and sales skills

● An outgoing FRIENDLY personality

● Automotive experience nice to have but not required

● Potential career growth - service advisor role can be learned if mechanically minded

● Ability to multi-task in a customer focused retail environment, while ensuring accuracy of work

● Good computer and phone skills

● Ability to effectively communicate well verbally and in writing

● Ability to work a flexible schedule including Saturdays

● Be able to pass background check

● Valid driver’s license

● High school degree and/or GED

Equal Opportunity Employer.

If you have experience leading and motivating a service team and want to work for a well-known industry leader, a CARING COMPANY & FUN SHOP - Apply TODAY!

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Expected hours: 40 – 45 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • Day shift

Experience:

  • Customer service: 2 years (Preferred)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$42k-52k (estimate)

POST DATE

04/17/2024

EXPIRATION DATE

05/07/2024

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The following is the career advancement route for Customer Service Associate positions, which can be used as a reference in future career path planning. As a Customer Service Associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate. You can explore the career advancement for a Customer Service Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Ability to professionally attend to the needs of customers.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Associate jobs

Best Colleges to Study Client Service Associate.

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Ensure all customer problems are resolved quickly to the satisfaction of the customer.

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Ensure confidentiality of customer data and careful handling of documents media packages.

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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.

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Measure and analyze customer feedback.

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Step 3: View the best colleges and universities for Customer Service Associate.

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