Job Overview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and assisting them with their financial needs. This is an excellent opportunity for someone who is passionate about customer service and has a strong interest in the financial industry. Responsibilities: - Assist customers with various financial transactions, including debits, credits, and loan processing - Provide exceptional customer service by addressing inquiries, resolving issues, and offering appropriate solutions - Build and maintain strong customer relationships through effective communication and rapport building - Promote financial products and services to customers to meet their needs and goals - Perform cash management duties, including handling cash transactions accurately and securely - Utilize customer relationship management (CRM) software to track customer interactions and update customer profiles - Collaborate with team members to ensure efficient workflow and achieve departmental goals Qualifications: - Previous experience in customer service or a related field is preferred - Strong mathematical skills and ability to perform basic calculations accurately - Knowledge of financial sales principles is a plus - Excellent communication skills, both verbal and written - Proficient in using computer systems and software applications - Ability to multitask and prioritize tasks effectively in a fast-paced environment - Attention to detail and strong problem-solving abilities We offer competitive compensation, comprehensive benefits package, including medical/dental/vision insurance, retirement plans, paid time off, and opportunities for career advancement. If you are looking for a challenging yet rewarding position in the financial industry where you can make a difference in people's lives, we encourage you to apply for the Customer Service Representative role.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• Under 1 year

Schedule:

• Monday to Friday

Ability to Relocate:

• Haslet, TX 76052: Relocate before starting work (Preferred)

Work Location: In person