Job Description
Job Description
Regular Responsibilities:
Manage the preventative maintenance program for clients including but not limited to: break/fix of single function and multifunction devices, toner installation, clearing of paper jams, duty cycle cleanings, device installations
Oversee the clients inventory levels (consumables) at their facilities
Maintain printer fleet on a regular basis;
monthly/quarterly/semi -annual/annually
Perform weekly restocking of assigned company warehouse
Completion of Page Count collection during monthly billing cycle
Perform product delivery as service tickets are dispatched
Perform duty cycle cleanings on client devices
Maintain warehouse inventory and assess changes in inventory needs
Completion of MAC forms and electronic filing of paperwork
Skills & Experience Needed:
Minimum of 2 years of printer/copier repair (OEM certifications are a plus)
Proficient with technology
Good Customer service skills
Effective communication skills
Ability to troubleshoot and think independently
Mechanical and electrical aptitude and demonstrated skills
Knowledge of Basic Networking
Computer and analytical skills
Ability to lift and carry 50 pounds. Pull, lift, reach and transport equipment parts and boxes
Must have reliable vehicle (mileage is reimbursed)
Must have valid driver license and insurance
Company Description Since 1996, Precision Document Solutions has transformed managed print through full-service fleet management specialized to the Healthcare Industry . Assuming complete management of our clients printers and supplies, we offer a collaborative model that is still unmatched by any competitors. Rather than focus on selling hardware, we provide best-in-breed custom solutions specific to each client's unique requirements to improve operational efficiency.
From our managed print success and a desire to better serve our Enterprise clientele with added products / services, we launched our own enterprise healthcare software solution in 2003 - eSolutions. Then in 2011, we took our clients from less-paper to paper-less for even greater savings. We continue to pioneer the integration of hardware and software technologies to improve patient care with streamlined administration via electronic workflows. With over 300 employees nationwide and 22 years of industry experience, PDS provides best in class services and solutions to over 500 hospitals and 2000 clinics across the country and this number is growing rapidly.
Company Description
Since 1996, Precision Document Solutions has transformed managed print through full-service fleet management specialized to the Healthcare Industry . Assuming complete management of our clients printers and supplies, we offer a collaborative model that is still unmatched by any competitors. Rather than focus on selling hardware, we provide best-in-breed custom solutions specific to each client's unique requirements to improve operational efficiency.
From our managed print success and a desire to better serve our Enterprise clientele with added products / services, we launched our own enterprise healthcare software solution in 2003 - eSolutions. Then in 2011, we took our clients from less-paper to paper-less for even greater savings. We continue to pioneer the integration of hardware and software technologies to improve patient care with streamlined administration via electronic workflows.
With over 300 employees nationwide and 22 years of industry experience, PDS provides best in class services and solutions to over 500 hospitals and 2000 clinics across the country and this number is growing rapidly.
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