Precise Behavioral is a physician-owned and led organization that enables a mix of digital, telehealth, in-person, and community resources for improved patient outcomes. Our user-centered platform delivers evidence-based tailored mental health care for patients, providers, and health plans.

Job description

The Behavioral Health Unit Director is responsible for the maintenance of the client hospital contractual relationship(s) and the overall administration of patient care for the unit.

Included in these responsibilities are:

• The development and maintenance of a high-quality treatment program
• The development and implementation of a comprehensive community relations program
• Strategic planning, program administration, and development

Supervisory Responsibility: The BHU Director will provide direct supervision to employed clinical and administrative staff; and perform in an advisory capacity to client staff supporting the behavioral health program.

Work Environment: The BHU Director works in close contact with patients who have moderate to severe psychiatric concerns and/or behavioral issues. There is the possibility the Director could be exposed to violent behavior from patients and/or behavioral issues as part of their daily duties.

Qualifications: To perform this job successfully, an individual must be able to perform each essential core function satisfactorily. The requirements listed below are representative of the knowledge, skill, experience, and ability necessary to perform this job.

Essential Core Functions:

• Performs as liaison between Program, Hospital and Precise Behavioral; communicating information and needs appropriately
• Supports Hospital and Precise Behavioral missions, goals, and objectives
• Provides leadership and direction in accordance with Hospital guidelines
• Provides clinical supervision for unit nursing, counseling, patient support, and administrative staff
• Develops and implements all policies and procedures for the Program
• Ensures the program meets and maintains all local, state, and Joint Commission regulations and standards
• Remains on 24-hour call to handle emergency situations
• Defines the philosophy, goals and objectives of the treatment program under the direction of hospital administration, and in conjunction with the Medical Director
• Works with divisional and national support staff to ensure that the client hospital realizes maximum value from Precise Behavioral services
• Understands client hospital’s expectations of Precise Behavioral and works to meet these expectations
• Directs departmental staff involved in multidisciplinary teams to address process improvements involving patients, employees, other customers or teams
• Promotes and develops positive, professional interaction with client hospital, senior management, peers, and staff through effective written and verbal communication, listening , and providing feedback in times of organizational change
• Collaborates with medical and clinical staff in coordinating and managing the medical and psychosocial treatment plans and patient chart audits
• Participates in assessing and reassessing the needs of the patient
• Supervises all patient care and sets guidelines for accurately reporting and recording patient symptoms, reactions, and progress
• Has ultimate responsibility for ensuring all staff have properly documented all aspects of the patients’ care
• Establishes a compassionate environment by providing emotional and psychological support to patients, families, and friends
• Maintains patient privacy and confidentiality; and protects operations by keeping patient and program information confidential
• Ensures sufficient staff to provide for patient care needs in keeping with appropriate regulatory requirements and staffing plan
• Operates within ethical standards
• Communicates and reviews Precise Behavioral and Hospital Ethics Policies with staff
• Assures quality of care by adhering to therapeutic standards, measuring health outcomes against patient care goals and regulatory standards
• As needed, and using approved methods, assists in safely placing patients in seclusion or restraints; observes suicide/seclusion precautions; including physical requirements for physical holds and safe transport of patients
• Maintains continuity by documenting and communicating actions, irregularities, and continuing needs
• Protects patients and employees by adhering to safety standards
• Completes all required staff competencies per program regulations in a timely manner
• Ensures operations of equipment by completing preventive maintenance requirements; calling for repairs; and evaluating new equipment and techniques
• Provide feedback to supervisor on ongoing basis in regards to concerns, improvements, changes, etc.
• Ensures patient charts and employee folders are complete and in compliance with Hospital, Precise Behavioral, state and Federal requirements
• Serves on assigned committees and attends all Program, Hospital, Precise Behavioral, provider, and staff meetings as required
• Facilitates and ensures active participation in Program, Hospital, provider and staff meetings as required
• Provides for professional growth and development of staff through identification of needs, development of individual training plans, participation in training programs, encouraging.
• Monitors personnel performance on a continuous basis. Intercedes when indicated and according to quality patient care standards and nursing practice guidelines
• Conducts regular performance evaluation for staff; conducts evaluation for new staff prior to completion of probationary period
• Develops and submits annual Quality Improvement Plan; this plan is based on the identified clinical performance issues, internal clinical audit findings, recommendations from the VP, and needs of the hospital
• Collaborates with the Medical Director in the maintenance of the program milieu
• Submits PI data on a weekly basis including responsiveness to weekly feedback; displays good working knowledge of contractual relationships related to PI, understands the goals of the client hospital administration and works to meet these goals
• Implements quality improvement goals and objectives on the unit in a timely fashion
• Provide feedback to the client hospital on an ongoing basis in regard to concerns, improvements, changes, etc.
• Ensures all marketing reports are completed in an accurate and informative fashion, and meet designated time constraints
• Ensures Precise is continuously updated
• Together with Precise Behavioral leadership and support staff, conducts formal marketing research, develops program design, and creates proposals for needed specialty programs
• Collects data to provide input and/or feedback to customers (i.e., teams, supervisors, co-workers, nursing agencies, hospital administration) to improve work quality and/or productivity

Other duties as assigned Travel Moderate; up to 25% as needed to fulfill duties Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Specifications:

Education, Certification/Licensure, and/or Experience

• Bachelors Degree in Nursing
• Masters Degree in a behavioral health field
• CPR certification
• Crisis prevention certification
• Minimum five years’ experience preferred working in behavioral health

Knowledge, skills, and abilities required

• Fosters sense of teamwork and collaboration within the department and Hospital
• Ability to manage anger, fear, hostility, and violence of others appropriately
• Ability to make decisions under pressure
• Ability to manage stress appropriately and channels concerns appropriately
• Demonstrates good judgement in handling situations not covered by written or verbal instructions
• Demonstrates ability to make productive use of time through careful coordination of daily tasks, setting priorities, and reducing non-essential interruptions in order to complete the job during the allocated time and be responsive to the needs of the Program and Hospital.
• Proficient in applicable software applications
• Excellent interpersonal skills
• Above average organizational skills
• Proficient in mathematical and analytical skills as they apply to duties
• Ability to prioritize multiple tasks and deadlines
• Comfortable working in confined or crowded areas
• Comfortable working alone or in a team environment

Language Skills:

• Proficient written and verbal communication skills
• Ability to read and comprehend complicated clinical instructions and correspondence
• Proficient in grammar and spelling as it relates to duties
• Ability to effectively present information in one-on-one and small group situations to Hospital and Program leadership, employees, patients, patients’ family members, etc.

Job Type: Full-time

Pay: $120,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Healthcare setting:

• Inpatient
• Outpatient

Medical specialties:

• Psychiatry

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Lancaster, CA: Relocate before starting work (Required)

Work Location: In person