Sales Service Coordinator

This position is located in Randolph NJ

The Sales Service Coordinator interacts with customers to gather information critical to accurate and timely job processing. Act as internal and external liaison for customers and internal departments. Responsibilities include ensuring that all required documentation and critical details are communicated clearly and timely to all groups such as Quality, Production, Warehouse/Shipping-Receiving. Closely monitor all aspects of job to ensure customer satisfaction. Receive and process purchase orders and develop Sales quotes.

This is a 1st shift position. Hours are M-F 8:30 AM - 5:00 PM

Essential Functions and Responsibilities:

• Establish strong working relationships with customers to understand requirements. (May be required to travel to the customer, facilitate on-site meetings)
• Handle all customer calls; respond professionally to inquiries and special requests from customers.
• Develops quotes based on information provided by the customer and the Operations team.
• Ensure timely receipt of orders and entry into the computer system and Quick books, reviewing PO per the customers pricing structure for accuracy.
• Update customer on status of their Purchase Orders and relay any production issues.
• Review component and bulk delivery daily by running material requirement reports.
• Arrange customer Finished Good shipments and component and bulk returns.
• Monitor inventory and purchasing as needed on all Praxis supplied materials and all customer supplied inventories.
• Work closely with Master Scheduler and Operations to ensure schedule and job completion meets customer needs.
• Instills a sense of quality through modeled quality behaviors and mindset

Knowledge & Experience:

• High school diploma or equivalent required
• Associates Degree or equivalent combination preferred
•  3-5 yearsCustomer Service, Account Mgmt. or similar experience required
• The ability to work independently, without supervision required
• Ability to organize priorities and workload required

Computer/CommunicationSkills:

• Professional phone and email etiquette
• Working knowledge of MS Office programs: Word, Excel, and Outlook, PowerPoint preferred
• Working knowledge of Enterprise Resource Planning (ERP) related software, preferred
• Strong communication skills; both written and verbal
• Ability to speak, read and write English in a manner that is sufficient for effective communication with supervisors, employees, and customers: to include reading and writing skills to understand and complete necessary customer paperwork, required

About UnetteCorp.:
Unette Corp. is located in Randolph, NJ and ispart of Praxis Packaging. Praxis Packaging is headquartered in GrandRapids, MI with facilities in New Jersey and Ohio. Praxis Packaging Solutionsis a full service contract packaging company specializing in SecondaryPackaging operations for the consumer product, cosmetics, food & beverage,over the counter (OTC) and prescription (Rx) pharmaceuticals, and promotionalproducts industry as well as Primary Filling and Packaging of Oral Solid DosageTablets.
We are an independently operated subsidiary ofthe Huizenga Group. The Huizenga Group is a privately held firm that providesmanagement services to a diverse group of companies. The current portfolio ofcompanies provides products and services for the world adding automotive,pharmaceutical, military goods, medical device, consumer goods and officefurniture manufacturers.
Our company provides equal employment opportunities (EEO) to allemployees and applicants for employment without regard to race, color,religion, sex, national origin, age, disability or genetics.