3 Guest Services Representative Jobs in Fort Yates, ND
Prairie Knights Casino is Hiring a Guest Services Representative Near Fort Yates, ND
Job Details
Perks
Highest pay in area
Best benefits in market
Apply now and join our team!
Starting Pay $17.25-$23.41 DOE
Qualifications
SYNOPSIS OF DUTIES
- Ensures that the highest standard of guest service is always maintained, anticipating guest needs and requirements and promoting a congenial environment in which Casino guests feel welcome.
- Greet all guests, including those arriving by bus.
- Operates Knight Club, including enrolling new members in a warm and efficient manner, enrolling guests in an appropriate group, and preparing daily reports.
- Informs Casino guests of upcoming/current promotions and concert events through hourly announcements using the Casino public address system.
- Participates in live radio remotes on site for advertising purposes and various other forms of public speaking, as required.
- Assists in identifying new or regular players.
- Circulates around the entire casino floor, speaking with Slot Attendants and other staff to identify potential high dollar players, long term players, Club members, VIPs, or others to whom Management may want to give special attention.
- Maintains knowledge of all promotions, both current and pending.
- Exercises diplomacy, patience and control when dealing with a dissatisfied guest and refers unresolved disputes to the Supervisor or Shift Manager at the earliest opportunity.
- Complies with department rules, policies, and procedure.
- May be required to assist in other departments when necessary or for training purposes.
- Maintaining Title 31 Compliance accurately.
- Other duties as assigned.
PREREQUISITES
General: Must be age 21 or older. Must qualify for Key Tribal Gaming License.
Education: High School diploma or GED preferred but not required. Must be able to communicate in the primary language used in the workplace.
Experience: Two or more years of guest service or public relations experience required, preferably in the service industry, and a minimum of one-year supervisory experience preferred. Must be computer literate.
Skills: Must be familiar with word processing and data entry. Must be comfortable approaching people, speaking with strangers and be able to manage conflict and problem resolution calmly and effectively during high conflict situations.
Physical: Requires standing or being on feet for most of the shift; walking, bending, reaching, sitting, repetitive motions, finger dexterity.
Job Summary
Other
$41k-61k (estimate)
05/16/2024
07/15/2024
The job skills required for Guest Services Representative include Guest Service, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Services Representative positions, which can be used as a reference in future career path planning. As a Guest Services Representative, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Representative. You can explore the career advancement for a Guest Services Representative below and select your interested title to get hiring information.
If you are interested in becoming a Guest Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Representative job description and responsibilities
Accepts payment, makes change and presents departing guest checkout statements.
02/11/2022: Biloxi, MS
Consistently delivers high-quality guest experiences with a focus on building guest relations and exceeding guests expectations.
03/07/2022: Wichita Falls, TX
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/26/2022: Little Rock, AR
Verifying guest details upon arrival and allocating guest rooms.
03/17/2022: Lorain, OH
The Guest Services Representative represents the hotel to the guest throughout all stages of the guest's stay.
01/03/2022: Boulder, CO
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Representative jobs
The Guest Services Representative will ensure the guests have a great experience.
01/27/2022: New York, NY
A guest service representative generally needs to have excellent communication skills.
12/31/2021: Lafayette, LA
Listen, understand and take action.
01/18/2022: Chico, CA
Measure and analyse customer feedback.
02/22/2022: Canton, OH
They also do greetings upon arrival of the guest and making them feel welcomed
02/17/2022: Santa Maria, CA
Step 3: View the best colleges and universities for Guest Services Representative.
Similar Jobs
Popular Articles
