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Company Description
M3 is the global leader in digital solutions in healthcare. We work with a range of sectors including healthcare, life sciences, pharmaceuticals, biotechnology and charities; services provided to these sectors include market research, medical education programs, promotional programs, clinical development, job recruitment and clinic appointment services. M3 has grown by more than 20% year-on-year for the past 15 years, achieving over 1 billion dollars in revenue annually.
Founded in 2000, with start-up investment capital from Sony, M3’s mission is to make use of the internet to increase, as much as possible, the number of people who can live longer and healthier lives, and to reduce, as much as possible, the amount of unnecessary medical costs. Key achievements of M3 Inc. include:
M3’s legacy lies in the power of trusted physician platforms. Around the world, M3 organizations leverage these highly engaged digital communities to deliver medical education, job placement, and market research, to improve global patient outcomes.
Due to our continued growth, we are hiring for a Client Support Specialist at PracticeMatch, an M3 company.
Job Description
The Client Account Specialist supports the company’s client activities by building and maintaining professional relationships with clients through regular contact and availability for problem-solving. The Client Support Specialist works to help organizations by delivering outstanding customer support and assisting in developing customer relationships.
The Client Account Specialist frequently serves as liaisons between the company and our customers, working with Client Account Managers to drive renewals, upsells, and by helping organizations meet KPI goals.
Essential Duties and Responsibilities:
Including, but not limited to the following:
Qualifications
Additional Information
Benefits:
A career opportunity with M3USA offers competitive wages, and benefits such as:
M3 USA is an equal opportunity employer, committed to the principles of inclusion and diversity for all employees and to providing employees with a work environment free of discrimination and harassment.
All employment decisions at M3 USA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical or mental disability, medical history or genetic information, sexual orientation, gender identity and/or expression, marital status, past or present military service, family or parental status, or any other status protected by the federal, state or local laws or regulations in the locations where we operate.
*M3 reserves the right to change this job description to meet the business needs of the organization
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Full Time
$37k-47k (estimate)
05/06/2024
06/04/2024
e-healthcarejobs.com
Saint Louis, MO
<25
The job skills required for Client Account Specialist include Customer Service, Problem Solving, Initiative, CRM, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Account Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Account Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Account Specialist positions, which can be used as a reference in future career path planning. As a Client Account Specialist, it can be promoted into senior positions as an Account Services Representative, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Account Specialist. You can explore the career advancement for a Client Account Specialist below and select your interested title to get hiring information.