Job brief

Are you humble, hungry and smart? Are you also people smart? At PracticeLink.com, regardless of role or position, these are the personal traits we look for in a potential new colleague and teammate.

Our culture is built on collaboration, commitment, and care; our values are based upon trust, respect and mutual accountability; and our mission is to create, enhance, and deliver value to those we serve.

PracticeLink has been acknowledged three times as an Inc. 5000 company and recognized two times as one of the 100 Best Places to Work in Healthcare by Modern Healthcare Magazine. PracticeLink Magazine has been recognized by the American Society of Healthcare Publishing Executives and received multiple awards for both content and design each year for the last 5 continuous years.

PracticeLink is looking for a Business Analyst/Project Manager with proven skills and experience. In this role, you will collaborate with cross-functional teams to understand business needs, identify opportunities for process improvement, and ensure the successful completion of analytical, building, testing, and deployment tasks for the delivery of our software product features.

Responsibilities

• Define configuration specifications and business analysis requirements
• Perform quality assurance
• Define reporting and alerting requirements
• Own and develop relationships with partners, working with them to optimize and enhance our integration
• Help design, document, and maintain system processes
• Report on common sources of technical issues or questions and make recommendations to the product support team
• Communicate key insights and findings to the product support team
• Constantly be on the lookout for ways to improve monitoring, discover issues, and deliver better value to the customer.
• Supports Project Implementations
• Perform quality assurance and user acceptance testing on deployed solutions

Requirements

• Minimum of 5 years experience in Business Systems Analysis
• Degree in IT / Computer Science
• Proven experience in eliciting requirements and testing
• Demonstrated analytical and conceptual thinking skills
• Light coding experience is a plus
• Proficiency with project-management-specific tools
• Experience in analyzing data to draw business-relevant conclusions and in data visualizationtechniques and tools
• Solid experience in writing SQL queries
• Basic knowledge in generating process documentation
• Strong written and verbal communication skills including technical writing skills
• Previous business knowledge with Sales & Client Relations functions
• Previous business knowledge of marketing systems and processes.

Company Description

PracticeLink helps heal and save lives by improving the recruitment process through people and technology. Established in 1994, PracticeLink, Ltd. is a leading firm in the online healthcare recruitment industry with more than 900 participating hospitals, medical groups, and healthcare systems. 

PracticeLink offers team members excellent growth and development opportunities, 401(k) with employer match, and health benefits including dental and vision coverage.

Please respond to Megan Harvey, VP of Human Resources & Staff Development, practicelink.bamboohr.com/jobs , 415 2nd Avenue, Hinton, WV 25951.

PracticeLink is an Equal Opportunity Employer. Minorities and Women are encouraged to apply.