As a Quality Manager, you will be responsible for leading and driving continuous improvement of the Silica Quality/Food Safety Management System at the Lake Charles, LA site. In this role, you will report to the Plant Manager.

Main Responsibilities:

• Key focus areas will be to drive the continued improvement of the fundamental quality systems in the business.
• Oversee the Lake Charles, LA Silica Lab activities through the Lab Supervisor.
• Oversee the handling of customer relations, including customer complaints and customer audits.
• Provide SPC and other quality-related data to the PPG organization and to customers, as required.
• Serve as a member of the Materials Review Board (MRB) and Quality Leadership Team (QLT).
• Interface with PPG counterparts in the Monroeville Lab, Monroeville Research personnel, and Customer Service.
• Act as ISO 9001 Management Representative for the business.
• Oversee the training and continuous improvement activities in the plant beyond the quality/food safety management system.
• Act as food safety team leader for Lake Charles, LA manufacturing facility.
• Plant point of contact for customer complaints and will be responsible for driving the root cause / corrective action identification process with a continuous focus on reducing complaints.
• As the plant point of contact for area related complaints the incumbent must be able to work directly with sales, customer service, technical service, and manage through ambiguous situations where the ownership, cause, and path forward are not always clear.
• It will also be necessary at times to convey key quality information to customers directly with the support of sales and technical service.
• Communication of critical quality information both internally throughout the organization and at times externally to customers.
• Support plant and area quality, safety, and continuous improvement initiatives.

Qualifications:

• B.S. degree in a science related field and greater than 5 years of demonstrated experience and success in managing a quality system is required.
• Trained and /or experienced with Six Sigma and Lean manufacturing principles highly desirable.
• Proven track record in delivering projects/assignments on time.
• Excellent interpersonal/communication skills, including strong customer focus/orientation, decision making and the ability to interact effectively with a wide range of salary and wage associates at all levels.
• Strong troubleshooting and problem-solving skills.
• Strong leadership and good interpersonal skills to form good relationships with the ability to lead teams and drive improvement initiatives.
• Strong personal computer skills with Windows, Word, Excel and Outlook. Knowledge of SAP and statistical software is highly desired.
• Preventative Controls Qualified Individual (PCQI) and Hazard Analysis Critical Control Plan (HACCP) certification desired.

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.About us:
Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter.

The PPG Way
Every single day at PPG:
We partner with customers to create mutual value.
We are "One PPG" to the world.
We trust our people every day, in every way.
We make it happen.
We run it like we own it.
We do better today than yesterday - everyday.
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.
PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.
Benefits will be discussed with you by your recruiter during the hiring process.
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com. Pay Transparency poster: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf
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