Under the direct supervision of the Regional Coordinator, responsible for providing comprehensive case management services, to include assessment, career counseling, training referrals, support services, job referrals, job placement, and business/employer development activities to eligible qualified WIOA Title 1 individuals under DOL NFJP. Maintains records on all case management activities in the appropriate databases, provides job placement follow-up and provides or refers to post-employment supportive services. Workforce Specialists are responsible to outreach and recruiting potential participants, screening for eligibility, and meet enrollment, placement and other common measures outlined in the grant program. Obtain and analyze data related to local labor market and employment trends; identifies job sectors and develop jobs in high demand and high growth areas within the community. Monitor job placement progress, maintain required documentation, and provide monthly follow-up and retention services to meet performance measures stated by funding source.

DUTIES AND RESPONSIBILITIES:

• Performs outreach and recruitment activities in support of the program, as required.
• Schedules and conducts participant interviews to determine program eligibility.
• Once determined eligible, determine service needs, beginning with core services and barrier identification.
• For training services, objectively assess clients’ entire situation and needs through in-depth interviewing.
• Advise clients regarding available community resources; provides career counseling, assists the participant in determining realistic employment goals.
• Conducts job-readiness assessment or coordinates such workshops with partner agencies. Develops with the participation of the client, an Individual Employment Plan, including goal development and timelines for acquiring skills through education or training and specific actions steps leading to self-sufficiency.
• Develops Work Experience (WEX), On-the-Job Training (OJT) opportunities if appropriate. Design contracts for such activities with the participant and the employer, identifying skills needed and training to be provided.
• Provides follow-up assistance while a participant is in any type of training program or on a newly acquired job, to assure retention and/or successful completion.
• Mediates between employer and participant/employee, as needed.
• Counsels’ participant/employee on retention and career advancement techniques.
• Participates in urban and rural job fairs to recruit potential employers, assist participants in learning about potential careers and employment opportunities, as well as contacting employers.
• Markets the NFJP and WIOA programs and benefits to potential partners and employers,
• Obtains job leads, and shares employment opportunities with clients, co-workers, and partners.
• Assists employers in developing job descriptions and recruits, screens, and refers appropriate potential employees, who are program participants.
• Coordinates with One Stop Career Centers, DES Job Services and other related service providers.
• Conducts technical training workshops for community agencies and employers.
• Refer Adults, Dislocated Workers, In-School, and Out of School Youth who meet One Stop eligibility requirements for available funding to One Stop services and programs for co-enrollment activities.
• If participants are referred by One Stop, review the intake and supporting documentation of a participant referred to understand the basis for eligibility.
• Assists clients in solving such problems as credit, housing, transportation, childcare, health care, legal assistance, and other barriers to self-sufficiency.
• Follow up with each participant on case load, no less than monthly to determine progress toward goals and the reduction of barriers and document outcomes.
• Prepares and reviews reports required by supervisor and funding sources.
• Enter all required information into database to include participant activities such as enrollment in a workshop, training, support services, or exit and follow-up information within 24 hours of activity’s occurrence.
• Refer participants to job openings with emphasis in the demand industries as defined by the local Workforce Investment Board’s Planning Committee.
• Assess job referral within 24 hours for potential eligibility.
• For any placement, obtain placement information and enter in required database and continue monthly follow-up as necessary for one year on participants after program exit.
• Maintain participant case files, to include necessary documentation of services provided, outcomes, educational scores, certificates, contracts, timesheets, case and career notes and any employer engagement activities specific to the client. Ensure employment plan is updated as necessary when changes occur, goals are met and new goals developed in conjunction with participant.

MINIMUM QUALIFICATIONS:

Associate degree or higher in Social Services, or related field requiring case management.

Two (2) years prior work experience in a case management or employment and economic development and training field, or social services field.

Valid Arizona driver’s license and clearance/approval from corporate auto insurer.

Bilingual (English/Spanish) .

OR

Any combination of work experience, education, or professional training that demonstrates the ability to perform the duties of the position.

PREFERRED QUALIFICATIONS:

A bachelor’s degree in social service work or related field.

Three (3) years prior work experience in case management, career development, job placement and job and business development.

PHYSICAL REQUIREMENTS:

Must understand office and excel products and have experience using databases.

Must be able to lift and carry ten (15) pounds.

Must be able to drive a car and travel as required.

PPEP INC. IS AN EEO EMPLOYER - MINORITIES/WOMEN/VETERANS/DISABLED

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Associate (Preferred)

Language:

• Spanish (Required)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Willcox, AZ: Relocate before starting work (Required)

Work Location: On the road