Assistant Site Merchandising- Kids & B2B West Elm

Who we are :

Born in Brooklyn in 2002, West Elm is a global design company dedicated to transforming people's lives and spaces through creativity, style, and purpose.

We create unique, modern and affordable home decor and curate a global selection of local, ethically sourced and Fair-Trade Certified products, available online and in our 100 stores worldwide.

Our home base is nestled down under the Manhattan Bridge in the DUMBO neighborhood of Brooklyn, NY, right above our flagship store.

We are a dynamic, fast-paced brand with an exciting growth strategy. We value imagination, diversity and giving people the opportunity to explore, grow and shape our future.

We look for innovative, smart and hard-working individuals who enjoy creative thinking and ingenuity. Help us carry out our mission of being a source of inspiration to our customers, creating a global community and tirelessly seeking ways to evolve our brand.

As the Site Merchandising Assistant, you will be the bridge between tactical execution and strategy. This role supports the Site Merchandising manager in maintaining best in class site category standards & data-driven optimizations.

These two businesses are key to new customer acquisition and overall growth of the West Elm brand. Duties will include execution in support of site maintenance, user-testing the site for enhancements and accuracy, and content integration.

The ideal candidate for this role is a strong communicator with multiple cross-functional teams and problem solver with an ability to motivate and rally teams.

Responsibilities :

• Manage execution of attribution, mapping product to categories, & page ranking strategy
• Maintain seasonal launch files and creative briefs for both microsites
• Support manager by performing regular site QA and elevating site issues and opportunities
• Participate in weekly site testing to ensure correct presentation and product data integrity
• Communicate clearly with cross-functional partners across buying, operations, inventory, and creative teams to ensure operational excellence for all site updates
• Suggest taxonomy ideas for categories on a seasonal / evergreen basis based on competitive analysis
• Partner with manager to understand site metrics for optimization within shop path or search, relating to user behavior, product selling, customer profiles, and merchandising data.
• Prioritize multiple projects including regular seasonal drops, short term sprints, and long-term enhancements to ensure site merchandising timelines are met
• Support in the rollout of new processes that will contribute better team communication and project documentation

The Successful Candidate :

• You love to work collaboratively in a group, you have an innate willingness to dig in and contribute with your team
• You are passionate about eCommerce and always curious to see what is happening in the industry
• You are driven to learn new tools and skills
• You think like a business owner; you will advocate for the Kids and B2B sites specific needs.
• You think innovation is critical in a business environment and you support others in creative thinking
• You pride yourself on the quality of work and are a stickler for the details
• You naturally challenge yourself and others to grow
• You are willing to stand up to a request that would not be within the customer's best interest, but also flexible to try new things.

Qualifications :

• 1-2 years eCommerce experience
• Advanced Excel skills
• PowerPoint skills
• Experience using web content management systems preferred
• Experience with web reporting tools such as Adobe Analytics is also helpful
• This role requires being onsite in the New York office

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We believe in People First

We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences.

Our DEI initiatives prompt associate participation and engagement, aligning with our core vision to reflect the communities where we do business and put people first.

Benefits Just for You

Depending on your position and your location, here are a few highlights of what you might be eligible for :

• A 401(k) plan and other investment opportunities
• Paid vacations, holidays, and time off to volunteer
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits
• Tax-free commuter benefits
• A wellness program that supports your physical, financial and emotional health

Your Journey in Continued Learning

• In-person and online learning opportunities through WSI University
• Cross-brand and cross-function career opportunities
• Resources for self-development
• Advisor (Mentor) program
• Career development workshops and learning programs
• Speaker series

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration

This role is not eligible for relocation assistance.

The expected starting pay range for this position is $55,000 - $70,000. Applicable pay ranges may differ across markets.

Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.

Last updated : 2024-05-13