22 Assistant Store Manager- Service, Pottery Barn Outlet, Leesburg VA Jobs in Leesburg, VA
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Assistant Store Manager- Service, Pottery Barn Outlet, Leesburg VA
$71k-110k (estimate)
Full Time | Retail
1 Month Ago
Pottery Barn is Hiring an Assistant Store Manager- Service, Pottery Barn Outlet, Leesburg VA Near Leesburg, VA
Job Description We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About The TeamOur mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview of the Assistant Manager of Sales and Service role You will support the management team in achieving goals by providing World-Class service. You will serve as a role model for building relationships with customers. You will maintain presence through store supervision to ensure appropriate staff coverage in all areas of the store.
Responsibilities
Benefits Just For YouDepending on your position and your location, here are a few highlights of what you might be eligible for:
Overview of the Assistant Manager of Sales and Service role You will support the management team in achieving goals by providing World-Class service. You will serve as a role model for building relationships with customers. You will maintain presence through store supervision to ensure appropriate staff coverage in all areas of the store.
Responsibilities
- Leads the store team to create an exceptional experience for customers and exceed sales goals
- Ensure the sales floor is adequately staffed from a sales and tactical perspective while serving as a role model for sales associates in sales generation and service by prioritizing the customer experience
- Reinforce customer service principles by coaching staff on their successes and challenges
- Utilize Selling Essentials and training resources to educate team on product, improve selling skills and achieving business goals
- Create and ensure a positive environment where all associates are treated fairly and with dignity in accordance with our People-First Philosophy
- Ensure timely resolution of client service issues including delivery/pick-up and outstanding issues through effective use and management of client information reporting system
- Excellent communication, organization and leadership skills
- Superior critical thinking skills to creatively identify challenges and develop action plans in a timely manner
- Great time management skills and ability to execute multiple tasks and appropriately manage competing priorities
- 2-3 years of previous retail sales experience or management experience in a customer service related field
- Must be able to be mobile on the sales floor for extended periods of time
- Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
- Full time associates are expected to have open availability to meet the needs of the business.
- Part-Time Flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and entire holiday season (November and December). Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday).
Benefits Just For YouDepending on your position and your location, here are a few highlights of what you might be eligible for:
- A generous discount on all Williams-Sonoma, Inc. brands
- A 401(k) plan and other investment opportunities
- A wellness program that supports your physical, financial and emotional health
- Paid vacations and holidays (full-time)
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
- Individual development plans and career pathing conversations
- Annual performance appraisals
- Cross-brand and cross-functional career opportunities
- Online learning opportunities through brand specific resources and WSI University
- Leadership development opportunities
Job Summary
JOB TYPE
Full Time
INDUSTRY
Retail
SALARY
$71k-110k (estimate)
POST DATE
05/18/2024
EXPIRATION DATE
06/29/2024
WEBSITE
wsgc.com
HEADQUARTERS
TEMECULA, CA
SIZE
100 - 200
FOUNDED
2007
CEO
CATHI SEARK
REVENUE
$10M - $50M
INDUSTRY
Retail
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