3 Computer Support Specialist (FT) Jobs in Germantown, MD
Potawatomi Federal Solutions is Hiring a Computer Support Specialist (FT) Near Germantown, MD
- Performs power up/down procedures for various platforms and devices located in the data center.
- Provides operational support for server class platforms.
- Maintains Windows and Linux servers following Standard Operating Procedures (SOP).
- Executes backups on all assigned systems at specified times. Inserts/removes backup tapes for DMLSS systems and cleans drives.
- Assists in Property Management and working with Government staff to prepare equipment for pickup.
- Provides after hours help desk functions for Fort Detrick NEC and must have the ability to log problems via telephone, e-mail or web and attempt to resolve or elevate to appropriate SME.
- Have good communications skills and the ability to work independently as well as part of one more teams.
- Coordinates pickup and delivery of media stored offsite through offsite storage vendor utilizing related software.
- Performs notification of personnel on arrival of off- site monthly media - track response, return and documentation to facilitate media return to off-site storage
- Participates in Data Center expansion, growth, and reconfiguration projects.
- Updates all documentation, databases, SOPs for all functions performed and systems affected- including VISIO, SharePoint, SCOM, Remedy, Ops logs, SOPs, maintenance logs, event logs, and activities logs
- Monitors and provides access to Data Center using standard operating procedures
- Performs after hours security monitoring
- Verifies DIS has performed monthly UPS/Chiller/Diesel Tests
- Interacts with NEC staff and provide assistance in resolving issues
- Assists with network server administration functions
- Physically verify rack configurations (locations, contents, identification) and update as needed rack elevation diagrams using Microsoft Visio or similar software
- Performs IAVA patching and computer imaging
- Other duties as assigned
- Associate degree desired, with five (5) plus years’ experience.
- CompTIA Security required
- Secret Clearance required
- Knowledge of Army IT regulations and security procedures.
- Proven customer service skills.
- Ability to apply systematic/systems analysis processes and procedures to troubleshooting diagnostics.
- Advanced diagnostic skills and tools knowledge.
- Experience with BMC Remedy 8.1 or similar help desk tracking tools.
- Experience with Microsoft Office products including Access, Excel, and Word.
- Demonstrated ability to work without direct supervision.
- Knowledge of Army IT regulations and security procedures.
- Works under general supervision and reports to the team or site lead
- Must be able to lift a minimum of 25 pounds
- This position is for the 1st shift.
- Duties are subject to change based on the needs of the government customer
Job Summary
Full Time
$54k-66k (estimate)
12/03/2023
05/23/2024
potawatomifs.com
Alexandria, PA
<25
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The job skills required for Computer Support Specialist (FT) include Troubleshooting, Help Desk, Customer Service, Microsoft Office, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Computer Support Specialist (FT). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Computer Support Specialist (FT). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Computer Support Specialist (FT) positions, which can be used as a reference in future career path planning. As a Computer Support Specialist (FT), it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Computer Support Specialist (FT). You can explore the career advancement for a Computer Support Specialist (FT) below and select your interested title to get hiring information.
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